-
September 2023 by sandra oceguera
I bought a tv stand that was on display which did have a dent but when I took home it started to fall apart . I’ve never had this happen at any furniture before . Never buying anything from here
-
June 2023 by Alfredo F.
Completely unprofessional the way they treat and handle their customers. Seems like they have no control of their employees
-
April 2023 by Erica Carrera
Beware of bad service and price gouging!I purchased a bedroom set from here back in 2018. At the point I didn’t need the dresser. Fast forward to the present, I went back looking to purchase the dresser and they wanted to charge me $900.00 claiming inflation caused price increases. Mind you I bought the rest of the bedroom set for about the same price they were trying to sell me just the dresser! I found the dresser online for $561.00 and went back after being told they still have it and would price match. I went in to purchase and pick up the dresser and with tax the total price came to $607.78. The employee who was assisting me told me she was “just going to round up” to $608.00. When I told them I was going to finance it they suddenly couldn’t get to the dresser because it was “way in the back.” I would have to pay for it and come back Wednesday. When I decided to leave without making the purchase another employee began somewhat rudely saying that if I did put money down to hold it I would lose the dresser if another customer came into purchase it.The whole point in coming back to this store was because they had the item in stock, I was ready to purchase and pick it up myself so I wouldn’t have to wait for shipping. At this point I’m going to order online. As initially stated, beware of bad service and price gouging.
-
December 2022 by Dana B.
Strike two. Sofa delivered but not the flat screen tv promised as part of the sales pitch.
-
September 2021 by Ashley Noyes
Such friendly service. GREAT prices! All around amazing experience. 10/10 would recommend
-
June 2021 by Manuel Garcia
Bought newcouches here. Best couches we ever bought. Thank you guys.
-
May 2021 by Paula D.
Worst customer service!! I purchased a bedroom set in February 2021 and haven't heard anything from them and when u did call the manager was so rude and unprofessional. I would definitely not recommend or refer anyone there!!
-
May 2021 by Fateh Singh
I have purchased from this place they give me best deal ever .. manager name luisa she helped me get my furniture she’s down to earth , very nice lady .. Much visit and go see her .. love this place
-
January 2021 by Juan M.
IF I COULD GIVE THEM A NO STAR I WOILD BUT UNFORTUNATELY THEY MAKE US GUVE A 1 STAR. Ramos furniture is the worse place to buy what you need. They do not deserve anyone's business if you can go somewhere else. I had the worse experience ever. Ordered my furniture back in October and was told by Luisa it would be here within 2-3 weeks and when an employee called and stated everything came in leaving a voicemail to call and set up delivery I called back and was told by a rude female employee nothing had came in and I should not be calling them unless they call me. At that point I spoke with Luisa she said everything was in so how is it that no employees are on the same communication page there. It took an additional 2 weeks to get it delivered. When they delivered it the furniture was not set up right and had some damage to it. Again think long and hard before going to Ramos Furniture pay the extra money and go elsewhere. You'll be much happier. I would never recommend this business to anyone
-
November 2020 by Chris Cisco
I would not buy from this place again, this is the second set of couches I have bought from them in 2 years. I thought this time would be different. The couches I just recently purchased were nice but when I sat on them I felt something crawling on my arm and I killed it, well come to find out it was a bed bug. I removed the cushions and sure enough they are everywhere and they won’t even give me my money back so I can get new couches. They are claiming fault on my end and saying that I must have had them already. But never once did I have this problem before getting these couches from them.
-
October 2020 by Renee m
Good selection. Friendly staff.
-
October 2020 by harry rafayelyan
Love ? this place
-
September 2020 by Toni R.
Shopped here about four years ago & apparently the ownership/management has changed since because I was treated great & bought sturdy bedroom furniture & of great quality. Went in yesterday, barely was I greeted & had very little help with the one lady at the front desk. Told her what I was looking for & without offering any options for me she said they carried nothing i was looking for. I said i was interested in a table in the front window & it seemed she showed zero interest in my even looking at it. She did not not want my business so I'll take my money to a competitor who would love my business. This pandemic is hurting businesses so you'd think she'd appreciate mine. Guess not. Never going back
-
July 2020 by Orria Sustaita
I have purchased twice from Ramos Funiture. Let me just say.. both times I was Very Satisfied!! After hearing bad about this place I decided to form an opinion of my own by testing the waters... Im so glad I did. I was helped both times by Lusia. hopefully im spelling that correctly... she went above and beyond to make sure that I was Happy! She was able to get me exactly what I wanted from pricing to receiving product in reasonable time !!.... even with the shelter in place stuff going on!! I will say that she is very good at her job and im greatful we crossed paths. I will be reccomending Lusia who works at Ramos Funiture to all i know. Lusia You did a WONDERFUL JOB! I will be coming back when i need something else.. Thank you soo much!!
-
July 2020 by Belinda C.
Hello all! So, I was in dire need of two bedroom sets and a mattress. I went to several furniture stores without finding something I liked. I'm very particular especially with such a big purchase. Buying furniture can be intimidating but I enjoyed my experience at Ramos Furniture. I would like to thank Anita, the sales person, for her patience and understanding. She asked me what I was looking for and catered to my needs. She never pushed me into buying or lost interest in me. I'm grateful for her outstanding customer service. I didn't get her manger's name but she was also amazing. I will definitely be shopping here again.