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March 2024 by Dorothy Terry
Not equipped for people who cannot get out of wheelchair. No Changing Table to get on to get a sample. They said "sorry, you can lay the client on the floor". Closed the door and walked out. Didn't offer any option.
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October 2023 by Princess
Horrible experience!! Don’t recommend it here
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July 2023 by Jen Vasquez
I take my daughter here because I used to take her to valley children's hospital, but it takes them many pokes just to draw blood there. Here at Quest Diagnostics they literally poke her once and doesn't even cause bruising. A clean little poke. So I highly recommend this place to everyone, if you want it done right the first time.
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June 2023 by Indiana Minotaur
I wish I can give this review zero stars. If you are looking to get lab work done. 100% verify in person rather than over the phone as they only take CERTAIN insurances; I legitimately had an agent over the phone tell me that they take a particular insurance that I have. I scheduled and appointment for today and it turns out; they straight up lied to me. So I basically booked for an appointment that didn't happen. GG will never go to your services again.
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June 2023 by The Iron Minotaur
I wish I can give this review zero stars. If you are looking to get lab work done. 100% verify in person rather than over the phone as they only take CERTAIN insurances; I legitimately had an agent over the phone tell me that they take a particular insurance that I have. I scheduled and appointment for today and it turns out; they straight up lied to me. So I basically booked for an appointment that didn't happen. GG will never go to your services again.
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May 2023 by Gwen Leffall
I had a very good experience at this location, I was waited on within 10 minutes after I entered the facility, and, the Technician was very courteous, kind, and, caring! Thank you!
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April 2023 by R J
Absolutely no way to speak with a live human operator for questions at any of their locations. Everything is automated and 0 takes you back to the main menu. Horrible customer service.
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March 2023 by Curt Cancino
I was lucky enough to grab an early appt on the same day. Staff was friendly and efficient. In & out in no time.
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March 2023 by abdullah Shahid
I’m going to walking almost 2 hours waiting over there
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August 2022 by Juan cisneros
Worst place I’ve been to. Somehow they can never answer a phone call. They just pick up the phone and hang up . 113 calls and no answer ??
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June 2022 by Eddie Hernandez
They will NOT ACCEPT WALK-INS Worst experience ever. Don't go here. if you need any help or have any questions good luck because everything is automated. Even setting up a appointment had a bot that gave you 5 minutes of useless dialog before they even give you a option to set a appointment. You will waste your time here. just go to THE DRIVER SERVICES just down the block on El Capitan
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June 2022 by Leticia Vargas
I tried to cancel my husband’s appointment and it kept saying that I was inputting the wrong phone number!?!?!? It would have been nice to speak to a real person.:(
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June 2022 by Kimberly B
The first walk in visit did not happen given appt for Monday. Husband is Vaccine Injured told to sign in by a special swipe given a number then someone would come out to get him . Did not happen he signed in twice after being left sit there for 20 minutes and past his appt time . The TV Screen repeats how the process should work while we there as they take a late appt signed in as a walk in AHead of him. Finally on point of being rude I begin to voice my upset ness then they ask his name .
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May 2022 by Jason Zimmerman
Went in for a pre-employment drug test and they were awesome! I was in and out within 15 minutes. The person who helped me was super friendly and made me feel welcome, instead someone she needs to rush out! Thank you
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May 2022 by Sunny
0 Stars! Had my father wait an hour and 30 mins and still refuse to see him despite his appointment, terrible communication and conduct. Like I get it, but just ask to reschedule instead of ignoring him after telling him to wait an hour. Then after saying he won't be seen. Quest = ?
