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February 2024 by Nickolas Martinez
The staff working the counter had really bad attitude. Myself and 3 other customers were treated as If we were making her job harder, just being rung up or asking for a part. Usually I come here because I live across the street. Now, I will drive to autozone. I won't be back.
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February 2024 by Jean Wilson
Went there for new batteryOutrageous prices. Went to another place was less than half of what they were charging.
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February 2024 by danny yarbrough
Awesome people
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January 2024 by d trump
Location could be better but, staff were helpful and products were available. No complaints. In and out.
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January 2024 by Ramon Baeza
They need better customer service. The lack of communication and customer services was surprising. If you call the holding period exceeds 15-20 mins. Their lack of customer support is surprising. They’re rude and disrespectful when you inquire for the parts You ordered.
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December 2023 by Rocky Saldana
Tim has to be one of the most horrible people I met with the most disgusting customer service. Somebody needs to teach him his manners and clearly wasn’t raised right. Treats people horribly and doesn’t know anything. On top of that he’s super slow
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December 2023 by Rita Valenzuela
They always have good deals. Beat prices by $20
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November 2023 by Raymond Fisher
This location of O'Reilly auto parts is the worst. The front counter boy Timothy is rude, slow and had the worst customer service skills I've ever seen.
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October 2023 by Jeff C.
I used to depend on the people there to be knowledgeable & helpful. However the last few times in the Ashlan & West store I have got neither. They certainly have lowered the bar on who they hire now. If I need O'reilly in the fit, I won't be using this store.
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October 2023 by Rudy Lopez
O'reilly's pulls parts from their warehouse located at West & Dakota. I like this auto parts supplier. They'll price match Auto Zone. If the parts ?'s to ?'s...life time warranty's match...ect.
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September 2023 by collette davidson
Wanted to offer kudos to your Assistant Manager at Ashlan and West. I went in last week to replace a headlight bulb. I didn't know if it was halogen or HDMI, so he offered to check. Then after confirming which one, he offered to change it for me. It was greatly appreciated. So a week later, I go in for (tire) valve stem caps and Chris asks if I found everything ok. I replied I did. as he was ringing me up, he inquired as to how the headlight bulb was working! Couldn't believe he remembered me. You have an amazing Assistant Manager. Thank you Chris!!!
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August 2023 by Johnny Sears Sr
Nice and clean well lit nicely stocked knowledgeable Clerks fast service
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May 2023 by Jacqueline Chavira
They we're helpful for my needs
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April 2023 by Justin Williams
Correct part once ordered from the store incorrect part when ordering online. No available updates for shipping until the day and time it's supposed to arrive. Once part arrives store no alert or email message finally called at the time estimated part we've been sitting in the store once I got up to the store it took the gentleman even a minute to find it after being on the phone with another gentleman who knew the store very well
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April 2023 by Bobbie Ruby
They are always very knowledgeable and helpful. Went in for wiper blades, it was fast friendly service even installed my wipers right then and there and discarded my old ones . I am a satisfied customer
