O'Reilly Auto Parts store #3557 in Fresno, California is a well-stocked and helpful location for auto parts and services. Located at 4158 North West Avenue, this hub store carries a broad inventory to ensure the parts customers need are in stock. The store offers free services like battery testing, wiper blade & bulb installation, and Check Engine light testing. They also have a free Loaner Tool program for customers. The staff is praised as knowledgeable and willing to go the extra mile to assist customers. Stefany, a helpful employee, is described as fast to solve problems and make customers feel confident. The assistant manager, Chris, is noted for his exceptional memory and service - remembering a previous customer's issue and following up on it. While the in-store experience is positive, a couple reviews mention issues with online orders, including receiving the wrong part and lack of shipping updates. Overall, customers are satisfied with the parts selection, pricing, and the friendly, capable staff at this O'Reilly Auto Parts location.
Very helpful and accurate but long wait time at counter
April 2025
Dilan thank you for taking the time to figure out what was the problem with my car and switching out my car battery. I really appreciate your help.
April 2025
Stefany is a helpful and knowledgeable employee....she is very fast to help you solve your problems and is willing to take the extra step to help me feel confident and walking away with a smile, all while I know I got all my questions answered.
