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June 2024 by Michael Vogt
I use this store because I have vision issues and have a hard time finding what I need but these employees are very helpful finding what I'm looking for. Thank you
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June 2024 by CJ Coats
UPDATE(6/12/24) Frankie is AWESOME ??
Yolanda is the QUEEN of PRODUCTIVITY & EFFICIENCY!!!! ?
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June 2024 by Cesar Gonzalez
I had a horrible experience at this place. Older white guy seems racist. Went to O'Reilly's on FIg Garden Loop instead...great people at that one.
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June 2024 by Rocky Montee
Very unprofessional! Left me on the phone and another person got on to "help" but had major attitude! Ended up going into the store and same attitude was recied as on the phone. No greeting when we walked in, just got stared at, no communication, no nice facial expression on the employee. I will be sure to let my family and friends know not to go here. Less work for them to do anyway with less customers right??
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June 2024 by Larry Tomblin
First it isn't Larry it's Gina ornellas. OK. Last yr bought a alternator had to go back 3 times before they gave me a good. One. You know how irritating that is. . We'll this yr right now June 2024. They sold a bad alternator to Larry. Now this is getting to be very ridiculous come on they are a auto store that we should be able to trust. what they are doing is sale you a bad rebuilt alternator so you have to keep going back to get new one. They want you to buy the brand new one for more money. That's not right they should not be aloud to keep doing this over n over
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April 2024 by Charlie
Jose helped me out, looking for a part, said it'll take a week to order.
So I told him if anybody had it and town and he said no
Called the O'Reilly on Ventura and they had for a cheaper price
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March 2024 by Mary McNerney
Always helpful and always have what I need !
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January 2024 by Matt
Companies are only as good as the employees they hire. Adriana went above and beyond to help me out.
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January 2024 by Vong Vang
Do not bother going here especially buying an anything! Go down the street to auto zone! my battery is still under warranty and they tested it and said it’s working and the charge is good and won’t replace it. I take down to auto zone down the street and they tell me it’s faulty and dead so I took it too valley battery they said it’s a bad battery. Came back and told them and they still won’t exchange my battery. They say they’re going to charge it only. I literally had to go to another shop to exchange my battery. Never am I buying anything from Riley’s again.. I swear this place is scamming people.
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January 2024 by Samantha Vang
Dude named Frankie needs some customer service training like don’t need to talk to customers like their dumb were not kids were just asking questions and explaining things, it’s not that hard to be polite, don’t need to be acting like you hate your job even if you do.
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January 2024 by Antonio Tapia (Tony)
So they sold me a faulty alternator and you got so much time to return it or it's under warranty something like that and that's great unless you catch the wrong employee on the wrong day I want to return my alternator and I was refused because the young lady they call matha couldn't plug in the machine to test it. I was immediately made to feel like I was trying to pull some kind of scam... Way to lose buisness
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November 2023 by Miguel Mejia
All seem in a rush to get you out. Seemed a bit scammy when I purchased a battery. So many clicks of the mouse and not to mention I called ahead of time. Was told 180 for battery over the phone then when I show up he says 240
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November 2023 by Gina Ornellas
Rude,bad attitude, hostile, unprofessional. The manage there. The associate was told to test my alternator it took him 20 mins before he came out. Hooked up the machine and goes it's running. We ask don't you hear that noise . He would not answer. He turns around and walks off. His name is Jose do not go to cedar and shields they are very rude.
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November 2023 by David Calderon
Always good to see familiar faces at my home store. Service always direct and precise.
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October 2023 by Joe Trujillo III
Best place to shop for all my auto parts.. ?
