Nordstrom Rack is a popular off-price retailer that offers brand-name fashion, shoes, and home items at discounts of up to 70%. With over 200 stores and an online presence, it serves shoppers looking for top trends and quality products at lower prices. Customers appreciate that while it is not a full Nordstrom store, the store still provides reasonably priced items and a good variety of products, including men's shoes, Crocs, and some clothing. Many reviews highlight the friendly and courteous staff, who are quick and considerate even during busy times. Customers often mention positive experiences with staff going out of their way to assist, such as helping find lost items or locating hard-to-find products across stores. For example, one shopper was reunited with a lost ring thanks to attentive employees, while another appreciated the staff member’s effort to locate a sold-out sweater in multiple stores and arrange for it to be shipped from another location. The shopping environment can sometimes seem cluttered or less organized, with some customers noting that categories and sizes are not well sorted, making browsing less pleasant. Despite this, the overall customer service reputation is strong, with staff often described as kind, helpful, and interactive. The store is seen as a convenient and dependable place for finding name-brand items at a discount, and many customers plan to return for future shopping. Nordstrom Rack continues to be valued for its variety, affordability, and attentive service, making it a favored destination for shoppers seeking quality deals.
Went for a return, of shoes, right when they opened and little bit of a wait do to previous customer returning from previous night. Not bad though. Easy and done💯😎
May 2025
So many racks to look through. May first time there.
February 2025
It was good, I just browsed through did not purchase.
