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February 2024 by Richard T.
The service was great and very helpful. Jordan in the framing department went the extra mile to help me frame some very old posters and did a really nice job. Then I was looking for a few other items on my list and asked someone for help locating them. She also took the time to help me and was very knowledgeable. Turned out to be one of the managers and her name was Chantel. The service was the best!
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February 2024 by Mahkala M.
Chantel and Sonia were extremely helpful while shopping here. They gave great customer service! I came in the store to buy everything needed for a Cricut machine. They helped me find all the items for beginners and spent the time explaining the different Cricut items. I will definitely be returning!
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February 2024 by Raymond Delgado
Winter was some good certificates and they did not work. The kid at the service Counter scratched off the numbers of my ticket so they had to reimburse me with their own I. Spent about fifty dollars there getting some stuff
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February 2024 by RUBEN GONZALES
Had what i was looking for with friendly service no i can get my bead on
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February 2024 by Manuel Eugenio
Horrible workers they worked so slow, ignored me and didn’t know where the products were, just wanted to buy 2 papers and it took 10 minutes.
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January 2024 by Cecilia S.
This store makes me feel like a kid in a candy shop! They have SO many crafting items to offer from the tools you'll need, the materials, and organization storage options for the crafts! They also always have deals running. I always check the website before I come to see what the current deals are or if they have any coupons that'll get me a percent off my total purchase or select items. I'm always getting discounts this way. The associates here are also super friendly and helpful. The store can be a bit confusing to navigate, but they're always super knowledgeable on where everything is and if they carry it! They used to struggle with checking customers out fast, but since they've added self checkout, it's been so much faster and convenient. They also told me they have app functions that allow for even speedier checkout. A nice, big, clean Michael's craft store that's worth the visit!
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January 2024 by Julie Barnes
Michael's was having a big sale on Christmas items, and were nearly bought out. However I was able to easily find what I went in for easily. The only employee I found was at the register, so had I needed help, I would have had an issue. Overall, it is a decent place to shop
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January 2024 by Jesse Moraga
The store is completely dirty. There at 11AM and the store was filled with workers with no answers to any questions. Couldn’t answer any questions about any of their products. All the employees where more interested in speaking about getting HIGH during their breaks.Out of all the craft stores this is the most dirty and unprofessional store in the River Park area.
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January 2024 by Joesias Robinson
Awesome store has just about everything
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January 2024 by Saemlinh I.
1/15/24- Huge pro, they have self service machines. HUGE CON: Their human servants have terrible customer service. I can say Michael's major competitor that's closed on Sunday has customer service that is leaps and bounds above them. It was nice to know they have a semblance of a return policy, but starting the return was a painful reminder that the employee didn't appreciate that we shop there so that a job could exist for them. Then comes the guy who wished he wasn't working to complete our return. Our little guy was wondering if he was on drugs. I said don't judge, but yes, drugs. It was an unforgettable experience of poor customer service. Just glad they have a decent selection of item's and marginal value that bumps up their score to a 1.45 stars. Bravo, Michaels of River Park, you've found a way to be the worst place in this shopping center without giving customers salmonella!
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December 2023 by Heather R
Despise the new layout. Midday Saturday and boxes everywhere as the employees are restocking shelves. If you want Christmas decor there's too much. Hard to find anything in this store. Won't come back.
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December 2023 by George Helton
They had what I was looking for I just didn't wanna spend as much as I did. And I know the self check out is easier but it takes a job away from someone, and all they have is self checkout.
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November 2023 by Javier puentes
You can gwt lost in this store looking for supplies or discovering a new hobby. You can order your things and have them ready for pick up for convenience. Its in Riverpark so shop for items then watch a movie after.
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October 2023 by Lizzi
It's the middle of October and they were already taking down the halloween decor and putting up for Christmas. Just so you know, Christmas is originally a Pagan holiday and Jesus hates people for celebrating it. (His birthdays really in spring)
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October 2023 by Warren Wigh
Great store for crafts and home decorations.
