-
February 2024 by Veronica Salas
I showed up at 745 pm to pay my bill, and the location was closed when website clearly says they close at 8pm. They need to update their hours
-
September 2023 by Petra Yanez
The service is excellent & Eleazar is very courteous & helpful , I wouldn't go anywhere else?
-
April 2023 by If not Today?
I am not the happiest with metro right now but this particular store had an employee that should get a raise for sure. Unfortunately I do not remember this kids name but he was My hero this particular visit at this particular store. So thank you
-
April 2023 by Sun Set
The reason I come to this store location is because of Carmen she gives me great customer service I’m in and out. Thank you Carmen you’re the best!
-
April 2023 by John Perez
Carmen did an amazing job and got me $30 off my bill per month using Acp program and a free tablet!!!
-
March 2023 by Russell Greer
I went in there to upgrade my phone. They had one for 49.99. and this lady told me it would be 120.00. and she couldn't sufficiently explain why. She told me it was tax . And now an honest person there told me it's 85.00 be careful for unknown charges. I need a phone. Cell service is ok. But customer service made me feel neglected
-
July 2022 by Diane Thao-Jackson
I stopped by today to make a quick payment for my family and the Metro by T-Mobile representative, Carmen, was absolutely wonderful!!! She has excellent customer service skills and was very patient with every customer who walked in, including myself. Carmen was very professional and posses great communications skills. She deserves a raise!
-
July 2022 by Angelica Deleon
Customer service is okay I jus hate when there supposed to close at 8 but close 15 to 20 min earlier jus standing around blaming there system, happens way to often
-
May 2022 by Candace C.
Stopped by this location to help a relative with their phone services. We worked with Amber who was very helpful and informative. She set proper expectations for us so we know how to proceed with Metro service. We greeted the entire staff upon entering the (empty) store and I don't recall anyone but Amber greeting us in return (odd and nice to receive a mutual greeting, but certainly not a requirement....just an observation). Thank you Amber, for helping us determine next steps with Metro!
-
December 2021 by nathel thomas
Customer service was very good I was not happy the day before but when I walked in the store the following day upset the gentleman name Jaime Rosa's helped me and explained the situation to me he is a very nice person so if you have a issue look for him . Thanks Jaime.
-
October 2021 by Miguel Gusman
Excellent customer service by Carmen
-
March 2021 by Deborah Pombo
Great promos. Said had to have Cell plan to get a Tablet plan.
-
March 2021 by Alfonso Zarco
Good customer service nice people
-
January 2021 by ovogenesis_
best customer service ! deff recommend going to this metro. all employees are very helpful and friendly.
-
January 2021 by Jose Rivera
Great service by miss genesis. Would recommend you all go and ask for her
