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January 2024 by Frances
I had missed placed my phone, so I went into the Metro store on KIngs Canyon in Fresno. The Customer Rep told me that I would have to purchase another phone. So I did but I was told by Customers Service rep from metro that I can take my phone back within 14 days on the metro promise. I found my other phone and and they told me I can not get a refund. But Cusomer Rep at metro said I have 14 days I just bought it yesterday John at metro said I counld not and Nye said I can I am leaveing Metro and going to Cricket or Verzion cause I dont care to be LIED toi
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November 2023 by Norma Alvarado
If I can leave a negative star I would! Rude guy over the phone had no patience very disrespectful! He spoke to my 66 year old mother very disrespectful and when I called to speak to a manager he said is that all you called for!
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September 2023 by Petra Yanez
Best customer service at Kings Canyon/ chestnut?
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September 2023 by Petra
Best customer service at Kings Canyon/ chestnut?
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September 2023 by G D
It was extremely hot in the store. It's summer time and no a/c or swamp cooler. To top it off there are pigeons living in the ceiling so you hear them fluttering around continuously.
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July 2023 by Teena “Teena” Torres
Great service
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March 2023 by Noie Grayes
THEY GO ABOVE AND BEYOND TO SATISFY THE CUSTOMER.THEY HAVE TRULY MASTERED THE ART OF CUSTOMER SERVICE ??
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January 2023 by Cua Yang
I went there in the hopes of upgrading my phones and getting the tablet promo. Ended up getting bamboozled by the sales person who charged me tax twice for each transaction, gave me a fake phone line telling me it's free but it does not even work. Now I can't get a hold of my mom to let her know I have a new expensive phone for her. Was told lies and I'm not happy at all with the fact that it took almost an hour for him to scam me out of my money. I will pursue this matter further.
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November 2022 by Teena Torres
Great service
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July 2022 by Cristian Azofeifa
Excellent
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August 2021 by Priscilla Ramirez
I came to metro and changed my plan and had alot of questions and And the sales rep Carmen helped me alot She helped me with everything I needed
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June 2020 by saul rodriguez
They were awesome !! Thank you!
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March 2020 by Abraham Chavez
Skip this one!Hand down go to the one down the street by arsenios overall gave us a better price and better cx experience.
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November 2019 by Rosalia Torres
My experience in this store was outstanding they have help me alot with my cell an my new tablet that I bought there as well the sells people are very nice an helpful I recommend that store to anyone that's looking to buy a new cell or tablet the prices are awesome ???????????
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July 2019 by Casandra Maldonado
Best Metro to go to in town, wonder ladies and wonderful service everytime!
