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November 2023 by Barbara Newman
I had a very good experience. Jose was very helpful and I can’t wait to get my new mattress.
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November 2023 by Christie Maxwell
Best experience ever thanks to Daniel , he helped me and my wife find the perfect bed. Gave us the best deal we could ever imagine he is amazing at his job goes above and beyond for his customers. I will recommend any friends or family to him. Mattress firm is lucky to have Daniel……..
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November 2023 by Aeja Major
As soon as I walked in it was nothing but Friendly vibes. I was my first time being there and the found my perfect mattress match. Daniel was very helpful and knew Everything there was to know about the mattress. I got to experience the best customer service ever. I walked out with the mattress that I wanted. I would definitely recommend this store to anyone.
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October 2023 by Mareina Khann
Finally after our 4th visit coming to this location. We finally were sold on our mattress. Priscilla was one of the rep that really helped us and informed us on great deals. Definitely Great sell women..
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September 2023 by Alexis Sengsavang
Daniel Thompson showroom salesman was very knowledgeable and patient. He answered all of our questions and helped me make a good choice and feel comfortable with my choice. I will be referring customers to Mattress Firm West Shaw 2. Thank you so much! CC
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September 2023 by Claudia Readwright
My sleep expert, Daniel was excellent from the time I entered the store. He made my mattress buying experience easy and enjoyable. He was knowledgeable and didn’t rush my decisions.
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September 2023 by jimmy martinez
Have adjusted review since I was treated badly with delivery experience don't recommend at all this establishment and they even forgot to install frame since when they didn't even bring it had to go in today sep 13th to go get it. So payed 100 for install that was not complete. Go to another store is all I can say but if you do come here you might get same treatment. As a military member first responder don't go hear my fellow vets and brothers/sisters.now to install myself the frame
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September 2023 by Pam Ruuby
The person who helped me. His name is Sonny was very helpful person. Made sure that I got everything I needed.
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September 2023 by Julia Simpson
I was greeted by a wonderful representative who quickly found me exactly what would suit me and in the price range that fit my budget! This is a store that is conscientious and trustworthy.
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July 2023 by Beverlee Harmon
Mick was pleasant, professional and helpful. Bought a Beauty Rest from him to be delivered. Very pleased with the service.
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June 2023 by Tom Newton
Robert knows the product line and the processes better than anyone. I’ve bought 3 beds from him and from Mattress Firm spending $5,000 - $6,000. I will never go to another store because of the products and very much because that’s where Robert is the highly professional Sales Mgr. Where ever Robert goes, I and my family will follow.
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June 2023 by Miraya Mazquiaran
Our person was very nice, helpful and didn’t pressure me. I spent a reasonable amount and should get it by Monday. Easiest experience ever. Went 20 years ago and came again. Still happy with my service and products.
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June 2023 by Gabrielle Wooten
Leah from mattress firm was super helpful during the ordering process. Also, at the warehouse, Savannah showed excellent customer service and was super friendly. Overall a great experience!
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June 2023 by Hien Tran
Leah was awesome! So knowledgeable and patient while we rolled around and tested everything. She answered every question we had and helped direct us to the perfect mattress.
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May 2023 by Carl Boone
I'm sorry I don't recall the salesman's name that helped us, because he deserves the recognition. I was in with my elderly mother-in-law, & she can make a turtle look fast. He was more than patient, & very accommodating. He was thorough when answering our questions & in his description of the different mattresses, & the pricing of different packages. In all we spent an hour before making a selection. In this time he was very attentive, but never too pushy. He even hooked us up with the diamond delivery service without an upcharge. The delivery guys were punctual, polite, quick, & efficient with their portion of the experience. Great job on the personalism, alongside of the professionalism.