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September 2024 by drop my monkey
Made my appointment on Wednesday, Lithia Subaru was able to squeeze me in Friday morning made the appointment quick and easy. made picking my vehicle up later that day quick and easy.
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September 2024 by Kay Routh
Great customer service. Employees are very friendly. They had my car in and out fast for service.
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September 2024 by Debbie Neely
Very pleased with the service! The staff was efficient and professional. I had scheduled a 30 month service and was expecting to be there at least an hour and a half. I was on my way in 40 minutes. I would highly recommend!
Not only is the service great but I love my Subaru Outback!
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September 2024 by Vahe Armen
My experience was outstanding at Lithia, great service and communication!
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August 2024 by Bonnie Savage
Much, much better experience. I had frankly stopped going to Lithia because last time - I was waiting on site for an oil change, and the technician pulled out all the filters to show me that the filters need replacing without asking me if I wanted it done, and therefore making me wait over an hour longer to put them back in. That type of thing should never be done at all. I’m a FLEET customer so, I don’t need to be hassled with that. This could be something worked out directly with our FLEET company - getting the approvals directly. But this visit was much better and my service advisor was very good.
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August 2024 by Sharon Smart
Everyone very polite, friendly, and professional. Brett did a great job.
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August 2024 by Lisha Hunnicutt
Great sales people and excellent service department. My experience at Lithia was great! I wouldn't hesitate to recommend them.
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August 2024 by Karen English
I did my research on the car I wanted (new Crosstrek). Our sales person, Victor Bravo, was knowledgeable and easy to work with. I'm glad I waited for the color I wanted (khaki gray). He was good about letting us know arrival status, answering questions, etc.
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August 2024 by Dan Kimball
Always an excellent experience, great customer service.
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August 2024 by Rohn Wittwer
Great Job, Brandon! We appreciate your professional service.
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August 2024 by Beverly Burris
I've always had great customer service when I bring in my 2017 Subaru Outback. The service agent was friendly, went over everything w/ my vehicle, letting me know what needed to be replaced & looking down the road, what my vehicle mat need. The work done has always been great. I always feel comfortable when I bring my vehicle in because I know I will get great customer service & work done to my vehicle.
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August 2024 by Andre Schokrpur
The great people at the Subaru service team are professional and responsive. Every time I have been there they took care of my car quickly and got me on the road confident knowing that they have done their best.
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August 2024 by Frank Reyes
Sales team and finance team were great. Very informative without being “high pressure”. Over all excellent car buying experience.
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August 2024 by Kathleen Gleason
Suburu honored their warranty when the suspension on my 2023 Suburu Outback with 21k was creaking quite a bit. Gave me a loaner while it was repaired and there was no charge. Only issue was Suburu being so busy and backed up with cars that they could not get to my car for almost a week.
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August 2024 by JOHN MARQUEZ
Great service. Everything was completed earlier than promised and the loaner car was a great help. Thanks guys, I will be using your service department for all of my Outbacks future needs.
