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“I live in a rural area and the agent that helped me out. Had given me a good package deal. Truly appreciate that. Customer service i had was by far the best i had in a long time. Unwired broadband are A+++.”
“Very helpful! Was able to get my new phone setup and working. AAA+++ ! Went back the next morning and they helped me again with something I missed up! Very pleased”
“Service was quick, they replaced my screen saver quickly. However they only have cases for the newest iPhone . I still have the 12 and was told to look at the mall or Amazon.”
“They were all so nice and helpful! I went to get a phone for my 11 year olds birthday and they were prompt and so helpful. They went above and beyond and made us feel so relaxed and not rushed at all. All your team is amazing ?”
“I had an incident where phone shipped was under a different account, person unknown. Rick did an excellent job communicating the issue with customer support staff, resolving the issue. Walked out a happy customer.”
“The technician, who goes by the name of Lucker, serviced our copier fantastically! He was very kind and professional from the start. He went out of his way to solve our copier issues, and even came back later on to address another issue with the copier. I highly recommend this company, and Lucker as well.”
“Arrived late on a Thursday night, about 10 minutes before they close, greeted by the entire staff who were in different parts of the store. Apologized for being so late and the young lady who helped me assured me it was fine they weren't closed. I needed a replacement power supply for my modem, my rabbit chewed through it, showed her a picture of the modem, she left got the power supply and came back, plugged in a modem with it to make sure it worked handed me the cord and I was on my way, whole process was 5 minutes. Seamless visit. Great service.”
“They recently upgraded their equipment and now I get really decent speeds and I can game with no problems. I definitely had issues for a while, but they continuously came to fix them and for free. Robert is my hero. If I wasn't already married, I'd invite him to my wedding.”
“Hands down, FIVE STARS!We had Frontpoint for around 6 years and they went from fairly good customer service to nearly ZERO customer service. We couldn't get through to them. When we called they would ask us to leave a # and tell us they would get back to us.Frustrated, I called Sebastian and they made an appointment to come out and assess our needs. They utilized what they could of our previous system and added an outdoor security camera overlooking our driveway.All work performed was professional and they have been great to work with all around.The other day I entered the house through the garage and failed to disarm the system prior. They were on the phone with me withing 60 seconds to determine if there was a problem. This company does not disappoint! Highly recommend Sebastian for home security.”
“Manger Maribel provided the best 110% customer service to help me with the billing sent to me that was I was charged and I had no account to be billed for. I would really recommend this place to friends and family. Thank you for your awesome service to help me Maribel. May more blessings comes to you, your family and your job career! ?”
“Today I went in to go get my phone replaced I was helped by a very beautiful and intelligent woman named Daisy. Exhalent customer service. I would recommend any and all customers go to this location.....”
“Courteous staff. I came in to pay my bill. Myself and three staff were the only people there. Kind, courteous and each one of them greeted my entrance and exit, unusual but very nice. Left a smile on my face”
“OMG!! THE CUSTOMER SERVICE IS AWESOME!! I AM SO HAPPY.
I came in very distressed and James greeted me and helped me right away!
I'm so happy with Denise!! She got me the best deal. And they had a funny co worker Gabriel I think joking around with us, made my visit perfect.
Can't forget about Will and Anthony!
Thank you guys for ur service!! U guys deserve a raise!! And recognition ? ?
You guys worked your magic and helped me get service for my phone.
Now I'm all xfinity, home and mobile bundle. Definitely will be recommending!!
Keep up the positive vibes! The staff was amazing!! Good vibes ✨️”
“I went to the Xfinity store to shop for a new phone. I dropped and chipped my old phone screen. The repair shops wanted 200.00 just to fix it. The sales specialist, Vanessa, was very helpful and got me the best phone for my needs the Samsung Galaxy A24 Ultra. Not only did she help me set it up she extended a discount to me that the customer service representative from the Philippines call center would not. I was very pleased.”
“Had excellent service and outstanding customer service highly recommend Peet Hernandez.
Good and excellent customer service. Recommended Pedro Hernandez”
“Today, my family and I went to switch from Verizon to metro because Verizon was killing me with all the increases each month. It was ridiculous. We originally went to a metro in clovis on shaw and peach, that metro pcs location is a joke. I looked up the nearest location of another metro and was given this location. I called them while we were driving there because it was 6:20 and they close at 7pm. The employee that answered said to come on down, that they had phones. We arrived at 6:30ish, needing 3 lines. They helped us out very amazingly even when I by mistake gave one of the numbers incorrectly and the employee has to call tech support. I apologize but she said it was no problem. Both employees were so great. The whole process ended up going past closing. Neither of them made it feel like we were inconveniencing them in any way.”
“Chewy listened patiently to me as I explained what I needed done. I am not comfortable navigating software, so I asked Chewy to help me and he immediately took on my issue and I walked out of store happy! Thank you, Chewy. You made my day Great !”
“I was going to activate a S7 Galaxy and the salesman kept me from wasting money on it. If it isn't 5 ghz it doesn't work on the system. I APPRECIATED his frankness.”
“Jules Beneke is an absolute rock star and a true asset to Verizon. I had a complicated problem with my phone and she was able to pinpoint and solve the problem expertly. She also made sure to explain each step and although it was closing time, she made sure everything was perfect before I left. She even helped me pair my Apple Watch! During the process she was friendly and very professional. If I had a business I'd definitely want a person like Jules working for me.”
“Best customer service by part of worker "Bryan" (10/10) customer service, (10/10) attitude, goes above and beyond to help a customer (10/10), I went in tuesday looking for a mobile hotspot & he was a wonderful helper told me the pros & con of it afterwards he suggested me to buy the t-Mobile Internet which was far bette, helped me open a new account & set me up, Will be coming back & recomending this store.”
“ATT Access (internet at a lower cost), is available for people on food stamps and SSI. BUT people on Social Security are NOT eligible. Something is very wrong and unfair!”
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“Needed to help with an old Sprint account and the team went above and beyond. Very friendly and very knowledgeable, I got the help I needed and then some. Gotta say the T-Mobile team here was nice and professional, very satisfied.”