-
May 2023 by Esther J.
Ideal furniture is expensive for the quality of furniture they model!I recommend to everyone do NoT buy any couches there, they will brake within a month, they look great but are made very cheapif you are planning on buying furniture do NOT buy from Ideal furniture on Demaree / Walnut ave in Visalia , I recently purchased a small plastic sectional with 2 recliner seats and a chase attached, I purchased ( placed it on hold) the floor model which they stated it was as is and was told i could make payment and I could get it for $800 when originally it was $1200,i was told they would place it in back so it would not be sold or damaged, every time I went in to make payment I would still see it out on floor , I even seen customers sitting on it several times even with a sold sticker placed on couch,I have a grandchild with cerebral palsy who can not sit up nor walk, I needed a couch so I can work on therapy to get her to sit up on own, we were tired of sitting on floor, I was excited after getting back from Shriners hospital to come home to a new couch,Instead came home and sat on couch and it sinks in the back is not sturdy, my baby is unable to balance as the couch feels like it is made from cardboard , the back is very flimsy, uneven seat recliner gets stuck , just as I told clerk from begging and was promised someone who take care of it,The older lady was very nice, I called and spoke to someone yesterday and told them I'd like to talk to the manager or owner, she told me I would have to only speak with her because no one was there but her n owner will not do anything because I bought it as is, I told her that I paid to much money for this sectional that I only had for 2-3weeks to have it feel like it will brake if we sit on it, clerk told me she was sorry n there isn't anything they would do, she stated maybe if it was not floor model they might work with me,I was very disappointed and sad and hurt and out over $1000 which they price was higher then what I was quoted,Someone please help me get another couch or money back, I do not have time as my baby requires 24 hour careThank God I did not place bedroom set on hold or I'd be out a bed, store clerk told me the day I picked up couch that going out of business signs were only placed to get customers inside, This furniture store does not value customers nor do the offer low cost and great quality furniture, nor do they compensate you for money you spent on broken furniture , allowing my sofa to remain on store floor as a model was wrong, who knows when it was broken,jacksonesther79@gmail,com
-
February 2023 by Ahmar Habib
Hello sir if you are using Whatsapp then please send me your WhatsApp number then I'll discuss you some serious issues
-
July 2022 by Enrique
I was pleased with the service the ladies helped us get a good deal on our bedroom set and they delivered it and put it together fast the Ashley furniture guys.
-
May 2022 by King Grim the 1st
Honest opinion. They dont keep you updated on your order. They try to avoid pulling up your payment info to see if they can get you for not having a receipt. Thought it was just me but an asian couple went in upset one day asking why they've been dodging their calls after weeks of waiting for furniture.The opinions in the comments are probably relatives or friends. Maybe not tho. First and last time buying from here. Also, they have better deals in other places. Furniture places all over Fresno dont have your best interests. Shop w someone that has a good system.
-
March 2022 by Kathleen
Really love the store. Walked in and the atmosphere was so nice. They have a wonderful selection great prices and really friendly staff. Not pushy at all.
-
August 2020 by Valentin Fonceca
Horrible service and dishonest service.
-
July 2020 by Thomas Alex
Great customer service!!Gabby is Such a life Saver i definitely will be coming here when ever i need furniture!
-
July 2020 by Eliana Gervacio
Waiting 2 months for my dinner table to arrive. They don’t deliver your furniture on time. Awful communication skills. I fully regret signing a contract. Don’t recommend at all.
-
May 2020 by Rocio Cruz Sanchez
Gracias ideal furniture por ser un buen negocio! ¡Daniel es muy agradable y amable dio un buen servicio al cliente, definitivamente recomiendo mucho la tienda uno quedo satisfecho con la compra
-
March 2020 by Adaline Griffie
I have been pleased with my bedroom set and they made it possible tfir me to get a loan and my set was purchased 8 years ago and I'm still happy with it I would recommend to family and friends to purchase furniture there satisfied customer
-
February 2020 by Marisela Figueroa
Daniel and Gabby gave me great service. Felt comfortable not rushed at all. I feel confident about my decision! So happy they were able to work with me so I can build my credit ??
-
January 2020 by Miguel Martinez
Best deals in town if you’re looking for furniture go to ideal.....
-
October 2019 by D brrra
Purchased my bed set here, very satisfied! I Recommend!!
-
October 2019 by Angel B.
"do not shop at this place" definitely " 0 " stars, woman associate is very rude, i was shopping for queen matress set and never got approached for help, so i continued to look around and then the music turns off and the lights also, i thought i was going to be attacked and locked inside. if your closing up the store, at least be courteous and let a potential customer know! very unprofessional, very inconsiderate person working at this place. never again would i step foot in there!
-
October 2019 by Jaycee J.
0 stars, I was just shopping for a mattress and the lady associate turned the music and lights off at 7 without warning. She gave a very rude, unprofessional, and a creepy vibe. I suggest a new associate or go else where.