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June 2023 by Travis Stratton
I visited Ferguson Plumbing Supply in April of 2023 for a part for my new restaurant equipment. I had a broken version of the part in my hands to which the store clerk said "we definitely don't have that". As I was walking around the store I found an exact match to what I was looking for. There were 4 employees there and none of them made any effort to help me. Not only this, but they were joking and speaking to each other in vulgar and obscene language. It was very inappropriate for the work place and especially in front of customers.This was my second visit to this store and both visits 2 years apart went about the same.
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October 2022 by Mary Lou S.
If you're looking for plumbing parts and such, this is a good place to start. The hubby is adding a bath at our place, so I've made a few trips to FPS with him recently. When you first walk in, the store doesn't look that big, but there's tons of stuff there and the store has a back part, too, aside from where the customers are. The guys who work there are very knowledgeable and friendly. It looks like FPS is a favorite of a lot of plumbing companies around town, as I've seen a lot of names (of local plumbing companies) on customer's shirts while we've been there. Oh, and if you need lots of receipts for whatever you're purchasing, they've got you covered. We get several copies. Lol. Support the local businesses first!
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April 2022 by Jorge Pulido
Great customer service
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September 2021 by Hosea “Big dollars” Demery
The lady at the counter was for real on helping thank u
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July 2021 by Mr Mojojojo
Duke the manager was very understanding of my situation and agreed to do an item exchange. Exceptional customer service. Definitely will return for more heating and plumbing supplies.
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May 2021 by Hosea Demery
The lady at the counter was for real on helping thank u
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April 2021 by Margarito Zaragoza V.
They have everything
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March 2021 by UNITED WATER
STAFF IS GREAT.
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March 2021 by Jesse Alejo
Very friendly people that work ?there.
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February 2021 by Lisa Rodriguez
Great service.
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December 2020 by J K.
We purchased a new hot water heater and circulating pump. All employees were wearing masks which I appreciate so very much. It shows consideration for customers and fellow employees. The employees were very helpful and made our purchase efficient and pleasant.
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July 2020 by JackCyn Meyer
Disappointed to show up here 10 minutes before they're suppose to be closed after turning off the water to my house to rush over to make it "before" closing
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June 2020 by Jose Terriquez
Great employees always know what they are talking about if you need help. Professional people.
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February 2020 by Melinda Y.
Went to Ferguson Plumbing supply today for a bathroom sink aerator. Although they did not have the part in stock (it is 15 years old) staff was able to provide me with the part number so I could order the part on line. Very knowledgeable, professional and helpful staff.
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January 2020 by Kong Xiong
Worst customer service ever! Super rude and could care less about customer service!!! My water heater was leaking water from the gas valve and was confirmed by my tech of the broken part. I went in to ask for the part and these guys claimed that my entire unit needed to be replace. This is their professional opinion without even seeing my unit. When I insist of getting the part; the guy was still rude! Good thing I didn't waste a penny there and left to the warehouse on Belmont. Got my gas control valve and replaced the unit. Sure enough, the problem was fixed. Do your homework before going in or else you will be getting their professional opinion.
