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August 2024 by Noel Gallardo
I have no more to contribute? Ah, shell, nah! Bullpoopoo! I will always torridly share my conservative notions to all my fans! I need to be on a balcony somewhere here in one of the Earth's greatest cities! Fresno! The City Of Housing Cardboard! Viva La Big Lots! Anyway, let us sermonize on a bald hill somewhere in Woodward Park, and tell the wonderful folks that FedEx Office is where all roads lead when one is in need of 100 free paper clips. But one will have to work at it to get those free 200 staples. Like the parking perhaps? There is no structure to the parking enigma. I think Jesus would have more luck to raise 1,000 Lazarus' than having to find where to park his pristine Datsun LeBaron. That is how he rolls--with baskets of Alaskan pollock and loaves of Wonder bread, in the trunk, foolio. Heaven, yeah! But wait, Jesus will be in attendance at the LA '28 Games, and sweep all medals, melt them all down, and craft a giant statue of Peso Pluma carrying a lamb to eventually make tacos. Cómo, no?
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June 2024 by Adam Abajian
I want to thank Dirk, an employee at this location, for his patience & eagerness to help solve my printing problem today. I had 75 separate documents containing 400+ pages that I needed to have printed today, and even though the printers gave us some problems with printing everything correctly & in order, Dirk helped problem-solve for over an hour to make sure I got everything taken care of exactly how I needed it. He went above & beyond to make sure that I was satisfied, and in the end I got everything printed & delivered to where it needed to go in time! Thank you Dirk!!!
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June 2024 by Murat Avşar
Fedex is most stupidest and useless two faces company ever in the earth
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June 2024 by Barak Alvarenga
They gave my package to someone else without checking ID or confirming information. Why would I trust my package be delivered to this location just to have it given to someone else. Clearly the location has a bad history, a brief view of the reviews confirms that. My personal experience confirms that they clearly do not even follow their own protocols and I highly doubt the employees receive any kind of reprimand. Use location at your own risk.
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April 2024 by Louis G
Long wait, no sense of urgency. No acknowledgement, just bad all around. Worst part is I was in a hurry.
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March 2024 by Sahil Mishra
I’d give 0 if I could. Avoid shipping via this location and FedEx in general. They have no customer service and are in general a bad shipping company. They’ve lost multiple packages that I shipped costing me both time and money
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March 2024 by Erik R.
Came to FedEx to ship a package and buy dry erase markers. Was immediately told by an unpleasant person in a sequenced mask that I was standing at the wrong register. Went to where she said to go instead, and was then corrected again that I shouldn't have asked an employee for help, and should have used a self serve QR scanner instead. Then we went back to the original register I was at and a kinder employee helped me give FedEx some money. The kind person helping me had the affect of whipped dog, having had to deal with the bossy, hovering manager since 2023, according to his name badge. Will work hard to avoid doing business with businesses who seem resentful of their customers.
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February 2024 by luis perez
Service is garbage for the company as a whole. Package delays, virtual assistant sends you to helpline which refuses to connect you to a person and refers you back to the virtual assistant. Done with this god awful service.
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January 2024 by Naomi L Carrillo
Easy drop off once I finally found the location. For anyone else, it’s right by Starbucks and uncle Harry’s across from world market.
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December 2023 by MVs
Workers here are very unprofessional and do not know how to listen to a customer. They are very good at repeating what you have to have in order to ship but not helpful in walking customers through a process as needed. The old lady named Kristie who talked out loud to herself about how customers are rude and don’t listen to her needs mental help as her behavior is alarming. Rosa who is younger needs to better listen to the customer as well but shows more patience than her peers. Not great customer service here. The crew that works closing shift is very much more helpful than the day time associates.
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December 2023 by Mary Bell
I was immediately and pleasantly greeted by Shana upon entering this location. She assisted me with and directed me towards a place where I could begin to process my specialized order and assured me that if I needed any support, they would help me with any challenges. After finally uploading the necessary content from my phone, Dirk patiently assisted me with customization. Not only did he help me craft the obituary according to my cousin's request, he offered suggestions to make the final product even more than we'd imagined. He was very patient as I checked in with my cousin to show her the template, and he even recommended a special cardstock which added an even nicer finishing touch. I cannot be more pleased with the level of expertise and professionalism that went into assisting me with this order. Dirk is a wonderful asset to this Kinkos-FedEx location. I'm so grateful!
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October 2023 by Stanley B
Horrible service. Employee walked away twice when I walked in. The first time I let it go, and I didn’t put much thought in it. But the second time he walked away mid sentence to where his co worker was a little stunned and then his co worker helped me. Both are rainbow ? so am I. Keep night life drama out of the work place. It makes you look like a l**** who can’t mind their business and is looking to be mad..
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August 2023 by Douglas Orcutt
Always good quality prints and exceptional knowledgeable service
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August 2023 by Beckey Riley
Great costumer service ?
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July 2023 by David L.
It's been along time since I've been in a business that gives you such great customer service. A gentleman named Robert who works at this Kinko's was providing outstanding customer service to everyone that walked in the door.THANKS ROBERT!
