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August 2024 by Amy Phithackthep
They don’t do a very good job been waiting for my package for 2 weeks and never attempt to do the delivery but keep rescheduling all the time ??????
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July 2024 by Juventino Bautista
My package has not arrived at my house and it is supposed to be 4 days old and it was delivered
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July 2024 by Angela Pettit
Reyes Gomez was most helpful when he delivered a heavy object. When we asked if he could bring it in (I'm nearly 80), and he did so.
That was above and beyond expectations, I'm sure. Please note this in his file.
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June 2024 by Carlos de Varona
Without fail, in the last 14 years living at this address, Fed Ex Ground never gets it right - they always drop off my package at someone else house, and I am the one who has to retrieve it, because they are absolutely useless. Today's package was supposed to leave from Freson and travel 100 miles south to Bakersfield. Instead, they sent it 300 miles to Truckee, and from there is headed to Henderson, Colorado. They package contains 14 frozen meals set up by my insurance company. By the time they get is here, all the food is going to be spoiled. How do they stay in business? I do not know. WORST COMPANY EVER!
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June 2024 by Daniel Gonzalez
Cannot get a hold of anybody in FedEx. Common sense to hide packages. We are out of town this weekend and the package is about 5 years from my front door where it could be easily be hidden. Now it's in plain site ready to be stolen. Have some common sense and help your customers on hiding packages. Happens every single time with this driver fowler/shield/clinton
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March 2024 by Andrew Carrillo
Waiting for a large item to be delivered. Tracking said it was out for delivery yesterday, but delayed due to bad weather. It was a beautiful sunny day yesterday!
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February 2024 by PB04 LOGISTICS INC
I m here to deliver a frozen load and they didn’t ask me any appointment or nothing just gave me door 22 Bcz guard said that all refrigerator loads we get on dock 22 so any one is coming here with reffer Load try once may be they will get u in before appointment good luck
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February 2024 by Trish Ellis
FedEX has wonderful customer service.
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January 2024 by Rayna Mendonca
If I could give zero stars I would . My delivery man didn't follow delivery instructions and left my second package at the street where my first package was stolen. When I confronted the driver he lied and then called me names was so rude and lied again. I have filed a complaint but would rather speak with the local ground but there is no number to call. Only the Philippines.
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December 2023 by Peter McKay
FedEx says they left a parcel "at the door", but the delivery address was a Convalescent Hospital with a receptionist, that said there were no FedEx deliveries that day. The 800 number offers no live interaction, as soon as you put in your tracking number it said the parcel was delivered and disconnects. Looks like it's time to file a BBB complaint, this looks like either driver incompetence or thief.
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December 2023 by Samantha
The people were very helpful and very nice .
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November 2023 by Rochelle Baca
Man some of these drivers can't even read a map...
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October 2023 by brian E
The FedEx driver delivered my package to the wrong address. I contacted FedEx to file a claim. I talked to a representative who told me the gps monitor was not showing at my address when the package was “delivered”. They took a photo of the porch where the package was delivered. Not my house. I explained all of this. They closed the claim saying they exhausted all leads. So know I’m out a lot of money because FedEx says they delivered the package to me. The shipper won’t refund my money because of FedEx lies. I have got the run around the four times I have called now. These drivers and “customer service representatives” are incompetent. I believe have a thought one of the employees stole it as well. I will never again use their services when I ship something.
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October 2023 by Jeff Tarkington
Absolutely horrible customer service with incredible language barriers. Will definitely try to steer clear from FedEx from now on.
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September 2023 by Ram LTL
Not as organized as FXG in Troutdale Oregon
