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January 2024 by Joshua H.
The FedEx driver always places my packages either in direct sunlight and/or at the end of my driveway, even though I specified I'm in a wheelchair! Compared to UPS, and nobody's perfect, FedEx sucks.
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November 2023 by Jacque P.
Jasmine was the worker at the front when I went by on 11/19. She was extremely helpful and turned my bad day around. Thank you! I will use this location in the future.
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November 2023 by Maria S.
Been here a few times to drop off packages with prepaid FedEx postage. So, not a lot of employee interaction I've had ( real quick "Hi" ) & then my package is scanned but they always seem nice & courteous. Used to have "Kinkos" name on it as well, I guess they don't anymore since they moved across the street, not sure when, but the other building had more parking & had sliding doors so it was literally easier to get in and out of when your holding a big box. Sort of a downgrade
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October 2023 by Patricia C.
my name is patricia... on several stressful situation i have had many different tasks i needed to complete the same day i came to the 3390 W. Shaw Ave. location....Fed Ex representative named Summer has been able to totally and completely guided me and stood at my side for guidance in throughly and gracefully getting this accomplished. i have been a customer for awhile knowing if Summer is available i would be relaxed and comfortable asking even the simplest questions to answer but just a little embarrassed to ask. Summer without any doubt is an assest to the Fed Ex Store. I wish there where more employees like Summer in all aspects of customer services.Thank You so much Summer!i give Summer more than 5 stars!Patricia C.Fresno
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April 2023 by Mary Felipe
The staff is professional and helpful.
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November 2022 by Cristina U.
Each time I come back to this particular store, the customer service continues to decline. Sad really..the gals at the counter were only concerned about closing and ignored me all together. Thumbs down
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March 2022 by Kamel R.
I called about a specific policy and the manager took her time to double check the fine text before answering me. Marge was very polite and professional.
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November 2021 by Michael Y.
It seems every FedEx office I go to always gives great customer service. Their hours of operation are decent I am able to email items they are to be printed and if I have any trouble the staff is quick to help.
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August 2021 by Katina M.
Came here to ship something to my sister and the staff was extremely helpful and friendly. They even handled an unruly customer with smiles and grace. I was in and out within ten minutes and felt confident that my package would be handled with care. The only reason I didn't give this location five stars was because there was slight confusion with the order in which the customers where being helped. Other than that, I will definitely be returning when I need to ship something.
