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February 2024 by Jp Mosley
Excellent service from Mary Blair. I recommend using her company any time needing a car.!!
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February 2024 by Erik Maldonado
Good service and very friendly employees 100 % recommend
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February 2024 by Geisha Girl M.
This review is a long time coming. I have rented vehicles numerous times at this location and each time Josh and Mary have been very friendly, helpful and professional. They both go above and beyond and are very attentive to your needs. They listen to any questions and concerns you may have and are very thorough in answering them. I am very surprised they each have not been given their own Enterprise location to manage. Josh and Mary deserve kudos for all the hard work and dedication they put forth in making the Herndon and Milburn Enterprise location a sucessful business. I highly recommend you visit this location and ask for them. They will provide you 10 star service!
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January 2024 by Stephanie Santana
Wonderful experience, they were able to answer all our concerns. Hector and Oscar have completed satisfied our requests!
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January 2024 by michael hartman
Good people and quick service.
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January 2024 by Leeah M.
I had the opportunity to rent a vehicle here and there were no disappointments. I was involved in a car accident leaving me without a car, therefore, I was in desperate need of a vehicle. Enterprise was kind enough to pick me up the day of the rental. Assistant manager Mary was personable considering my circumstances along with the other staff. I had to extend my policy a number of times, but they were understanding and made it happen for me.
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January 2024 by Poursha Chatman
Friendly and quick service. Josh is great and goes above and beyond.
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December 2023 by Jen Barron
So I have dealt with this Enterprise on a few separate occasions because it is right down the street from my house, but honestly I would drive across town to deal with these people! They are always so amazing. I got into an accident and my insurance set up a rental, I picked a car up easy peasy. Well I get home and completely forgot that I was going out of town for my birthday 2 days later and I thought I needed a 7 seater so I called and explained. Mary got me a 7 seater with no issues. Then I realized I needed 8 seats, at the time they didn't have one unfortunately. I called the next morning because the ac wasn't blowing out all that great (Nissan has that issue) so I just asked if I could swap it for another 7 seater, I get there and they gave me the 8 seater I needed. I was so excited that I didn't have to cancel our plans. Mind you they only had to give me what my insurance covers (a car) but they went out of their way to make sure i had a large enough suv to take all of my family with me. I had this rental for 30 days, Josh called me a few times to update me about the insurance company and was always just so polite and helpful. You know when you meet people that you can just tell they enjoy there job? That's these people! They just always go above and beyond everytime I'm in there. Thank you to everyone I dealt with. I can't remember everyone's name, but a special thanks to the gentleman that got me the 8 seater, to Mary for going out of your way to help so much and accommodating my crazy butt and Josh you are amazing, your so polite and just an absolute pleasure to talk to. Will definitely be back and I definitely recommend this place!Edit: Just went back for a rental and I have to give a big Shout out to Rob! He was the gentleman that helped me last time as well and I could remember his name. He is always so helpful and kind! He goes above and beyond to make sure we have everything we need and always does it with a smile on his face. Because of the employees at this location, I will NEVER go to different rental place, they all are absolutely the best! Thank you for always making the process such a delight. Your hard work and kindness is definitely noticed!!
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November 2023 by CSB Student Support RBA
I received a call to confirm my reservation, in the process of confirming I wanted to make sure my company account info was in the system. I also explained I will be pressed for time when I arrive to pick up the car due to another appointment. Long story short I was a bit abrupt on the phone and when I arrived I was getting frustrated because the corp. info was not in the system so the discounts were not applied. No matter how flustered I got the gentleman remain so respectful and kind. Before I knew it the who team was assisting with my transaction and they were able to figure what was wrong. I was giving my enterprise account number and not the corporate account. The WHOLE team was so kind, calm, and respectful that I felt so bad for being short with them. They truly are AWESOME and do not give up on doing all they can to make a customer happy!Thank you Milburn Enterprise team!
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November 2023 by Hanisha Marshall
I love the fact that, enterprise can bring a vehicle to you and pick up it's vehicle and make everything so much easier on the customers. However they are running low on vehicles. I think they need to invest in a few more. Those of us who are using our auto insurance to pay for the vehicle, we end having to still spend a lot of money because there seems to only be upgraded vehicles available. Which makes us forced to pay the extra money for the updated vehicles instead of the type of vehicle that the insurance would pay for. It was supposed to be free for me but instead I ended spend more than 150 bucks.
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November 2023 by Wongred 22
The customer service at Enterprise Rent A Car, located on Herndon and Milburn, was phenomenal!! Kirsten and Mary made the process of getting a rental, so smooth and easy. Staff was very courteous and the car clean and reliable. Thank you all for such a great service. I would definitely recommend this Enterprise location anytime!
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November 2023 by Joddi Welch
I would like to thank Josh and Hector they were both very helpful in my rental needs. I have a disabled husband and they picked out a Chrysler Pacifica minivan which was wonderful. I've never had to rent a car for as long as I did and they were very helpful. I highly recommend this store. Make sure you ask for Hector and Josh.
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November 2023 by Krystie Martinez
I came here for a rental while my car was getting fixed. Hector and Joshua were both amazing helping me out with the process as it was all new to me. I left in a car i was highly satisfied in. Would definitely come back to this location.
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November 2023 by Soe Naing
We rented a car from Enterprise (6899 N Milburn Ave. Fresno, CA) for 4 days. We had no issue from the pickup to the return. The staff were very professional, efficient, personable & attentive especially Ms. Kirsten Z. & Mr. Hector A. Thank you!
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October 2023 by Sondra S.
I rented a car from this location after my car was rear ended and was being repaired. The car drove fine the entire time I had it and I had no incidents while driving it but after returning it, I get an email saying there was damage to the car. My guess is they gave me a damaged car and are now nailing me for the damages. This location is a bunch of con artists.
