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January 2024 by Shakema Morgan
Kebe and his team were absolutely amazing! They extended the highest level of customer service to my family.
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January 2024 by Bee Sathre
Always enjoyed renting from enterprise, not much of a fan of them not having more varieties of vehicles. But they’re reliable and inexpensive. You can use your points if you’re a plus member to get free days of rental!
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January 2024 by Tatianna Muñoz
I had a reservation to pick up a rental tonight , so I can travel for Christmas. I double checked everything and have used enterprise before. NO ONE told me or put in the rental agreement that you can NOT use a debit card unless you have a flight voucher ? I can't visit my family because every other enterprise is closed. Be sure to have the credit card and make sure it's in your name.
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January 2024 by Tammy Neztsosie-Romero
Easy quick online reservation and upon arrival quick and easy pick up rental. Friendly services, I’m always renting from enterprise
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January 2024 by Jorge Villagomez
Excellent service
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December 2023 by diana duran
Great staff cheap rates
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November 2023 by Tim Moe
Got my checked bags and went to the rental car desk. The time from picking up my bags and driving away in my rental was less than 15 minutes. Terrific service!
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November 2023 by Willie Abreu
I am immensely grateful to Savannah for her exceptional service in accommodating my delayed flight and holding my rental reservation, even though it was with Alamo. Despite the late hour, Savannah went above and beyond, keeping the location open until my arrival and ensuring a seamless pickup process. Her warmth, courtesy, and welcoming smile made a significant difference, turning a tiring travel day into a positive experience. I cannot overstate my joy and appreciation for her dedication in ensuring I had my reserved vehicle. I extend my sincere thanks to the entire Alamo and Enterprise staff at the airport location for their commitment to customer service, staying late, and ensuring a vehicle was available for me.
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November 2023 by Maria Bautista
I had a little issue with my first rental, about an hour in to the road the change oil soon message turned on, couple of days later I drove back and swapped the vehicle, everything went well after that. Enterprise customer service at Fresno airport is excellent.
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November 2023 by Katherine Young
The 'check engine' light came on in my rental car during my trip, so I had to take it to the nearest location, which was the Fresno Airport. Samantha took great care of me and was able to get me switched to a new car quickly and without any hassle. Thank you, Samantha! :)
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October 2023 by Gloria Walker
Ty checked us in - quick, easy, efficient. Nice.Also, I had left my bag in the customer service area. Amazingly, they still had it, so I was able to retrieve it quickly. People were friendly and helpful the entire time.
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September 2023 by Nykeira A.
Would give zero stars if I could. This location has very shady policies that they don't disclose until last minute. They told us we needed to have an entire round trip booked and provide them with our itinerary. This is strange considering some people who rent cars are not flying at all. And people book and cancel flights all of the time so it doesn't make a lot of sense as to why they're even doing this. We wanted to use debit but because we fly standby they refused to give us our car. This is an awful way to treat airline crew members.They also sent us outside to speak to a manager so we promptly walked to the location they told us he would be - and he wasn't even there. He took an hour lunch after they told us he was expecting us. The entire staff was whispering, smirking and giggling amongst themselves. The staff here is not only unhelpful and unprofessional, but they are just mean and nasty. They had terrible attitudes and were argumentative. Do not give this place your business. They will withhold your rental and last minute force you to use credit.
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September 2023 by Stephanie
This was such an easy rental experience. Tai at the front desk was very friendly and helpful and the process was very smooth. We did book in advance online. After finishing at the desk someone met me in the parking lot and our car was there waiting and then the lady inspecting and checking out was quick and friendly. I also really loved that it included spouses as an additional driver. Already booked with enterprise for the ride home.
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September 2023 by Deborah Spurrier
My rental was so easy. The Registration online was completed early. All I had to do at pick up was show my confirmation email, pick a car, promise not to rob a bank, and drive away.
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August 2023 by Myo K.
Never come back to this place. My car was broken. So I visited there coz I had good experience with enterprise at other branch. But They said no car, just pickup truck. 2 nights over $1,000 The lady was too rude and mean. Make the wield Asian face. (Im Asian) My husband and me feel so bad. The experience was nightmare to me. Never want to comeback