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March 2024 by Gail Epperson
My pet went there for the first time was there for four days everyone that works there was very nice. When I picked up my dog she seemed to be very happy I had not brought her around other dogs, so she hadn’t been socialized with people or other dogs and adjusted very well. I will bring her back I felt very good having her there , I love the fact they send out report cards keeping you up to date on how’s she doing I loved that Pat as well as a picture of her.
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February 2024 by Chris Winters
This place is awesome!!! Both locations are!!! I might try to work there someday. I don't have pets there or anything I fo for other reasons but yeah they're awesome!!!
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February 2024 by Mallory Parker
I recently called to bring my new, 16 week old cane corso puppy here for a day care service to start socializing him with other dogs regularly and to help with his separation anxiety with us.When I called, the person on the phone asked what breed he was I said he was a 16 week old cane corso that weighs 43 pounds. I don't know if I lost connection on the phone or if they hung up immediately. So I called again about 30 minutes later and explained that I spoke with someone earlier and wasn't sure what had happened and explained again that I was looking for a day care service for my puppy. The other person on the phone asked what breed he was and I again said, he's a 16 week cane corso. The woman then said, "oh well he'll just sit in a crate all day unless he's outside for private play." And I replied, I'm sorry what? And she said, "yeah with that breed we just leave them in a crate all day. Or if he goes outside then he'll just be by himself."What is the point of bringing my dog to a day care service to socialize with other dogs and humans if he's going to sit in a crate all day? I can do that in the comfort of my own home without having to spend a hefty chunk of money.The representatives asked no questions about my dog. All of the people he has met have said that he's very sweet and calm.I think it's absolutely ridiculous that without even meeting my puppy or doing an assessment with him they won't offer me the same service as other dogs.I will be taking him to Brittany's Bark and Stay, where they said they will absolutely take him and if he has any issues THEN they will separate him and assess properly. This place was also cheaper and closer to home.
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February 2024 by Erin Shelton
I absolutely love Elaine’s Pet Resort! The fact that they share Instagram stories of the playgroups is a game-changer. It truly feels like we’re right there with our dogs, and it brings so much joy to see them having a great time. The team is genuinely caring and goes above and beyond to ensure our dogs are happy and safe. It’s reassuring to know our furry friends are in such capable hands. The transparency and care they provide make this resort top-notch. Five stars!
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January 2024 by Mallory P.
I recently called to bring my new, 16 week old cane corso puppy here for a day care service to start socializing him with other dogs regularly and to help with his separation anxiety with us. When I called, the person on the phone asked what breed he was I said he was a 16 week old cane corso that weighs 43 pounds. I don't know if I lost connection on the phone or if they hung up immediately. So I called again about 30 minutes later and explained that I spoke with someone earlier and wasn't sure what had happened and explained again that I was looking for a day care service for my puppy. The other person on the phone asked what breed he was and I again said, he's a 16 week cane corso. The woman then said, "oh well he'll just sit in a crate all day unless he's outside for private play." And I replied, I'm sorry what? And she said, "yeah with that breed we just leave them in a crate all day. Or if he goes outside then he'll just be by himself." What is the point of bringing my dog to a day care service to socialize with other dogs and humans if he's going to sit in a crate all day? I can do that in the comfort of my own home without having to spend a hefty chunk of money. The representatives asked no questions about my dog. All of the people he has met have said that he's very sweet and calm. I think it's absolutely ridiculous that without even meeting my puppy or doing an assessment with him they won't offer me the same service as other dogs. I will be taking him to Brittany's Bark and Stay, where they said they will absolutely take him and if he has any issues THEN they will separate him and assess properly. This place was also cheaper and closer to home.
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November 2023 by S V
We love Elaine's. This is the only boarding facility I will leave my kitty at when we are out of town. They take excellent care of him. The daily picture updates are really cool too.
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October 2023 by Nancy Y
I think Elainess is the best place for both dog daycare and boarding. I have been bringing my dog there regularly for the past seven years. She has lots of fun, gets great exercise, socializes with other dogs and most of all she really loves it.
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September 2023 by Kelsey Lucas
My pups LOVE going to Elaine’s! They can’t wait to ditch me at the door and go play. I feel totally safe and comfortable leaving my beloved dogs in the hands of Elaine’s Pet Resorts’ staff. Thanks so much for taking such good care of my pups! :)
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September 2023 by Elizabeth R.
Great concept. They have different packages that can be added to the base boarding fee. I miss my boxer when I drop her off. I want to know she's happy & having a quick shot of her playing with the other dogs or in the water, would reassure me she's oK. The last report card I got was just a shot of her sitting down looking at the camera. No other picture the previous day. It's day 2 now. As i write this review i just received my first report card same kind of photo looking at the camera. I had added the celebrity package asking what the difference between celebrity report card & the regular report card. My new understanding is rather than having the same pic that I received when I first signed her up with Elaine's, I get a fresh one. I have expressed to the staff before that one shot of her playing or hanging out & not just a line up shot would be great. I was told the photographers only come on certain days or time...who needs a professional? Why not have the person or persons supervising the play area be issued a phone camera & while activities r taking place take pics of the dogs playing or something.
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August 2023 by Four_eyes Keekee
I had a job interview at Elaine's, but prior, I had no idea this place even existed. It was a bit hard to find, but once I found it, the place was beautiful! There were lots of trees for shade, but the parking was a bit weird.The inside was clean and inviting, and the women working the front counter were welcoming. I liked it when the dogs came into the building. The women knew the dogs' names, and to see how excited the dogs were was really funny to see but also reassuring that Elaine's employees take really good care of their client's dogs.I didn't get the job that I was applying for, unfortunately, but I'll be sending my 4-legged baby here the next time I leave for out of town.
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August 2023 by A ?.
I recommend taking a tour before booking here for boarding to see the "private suite" accommodations they claim to have for yourself. I also recommend asking for an exact breakdown of how often your dog will be out of their cages daily.
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July 2023 by Mnq
Called to set up a stay for my pet. Got hunged up on twice. Once I was talking to the owner and she was RUDE. Your better off taking your pets somewhere else!
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July 2023 by AnnaMarie Rivas
The staff is friendly and caring. My cat can be a bit of a diva (she's a rescue so who knows what her life was like before) but the staff was very patient and understanding. I truly appreciated the "report card" sent updating my cat's status. I feel their prices are very reasonable as well. I would definitely recommend them. ?
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July 2023 by J HAM
We brought our kitten ? here for a 3 night stay. They were great with him. The progress reports are awesome and really help you feel better about leaving them. The staff was friendly, helpful, and responded everytime we contacted them. The prices are very reasonable. I Highly recommend this place if you care about your animals. We will definitely return.
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July 2023 by Cindy C
I've taken my dog for 2 doggie day care dates and also boarded her for a couple of days. The staff are very friendly. They even text pictures of your fur baby once a day when boarding them.
