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July 2023 by Emily Schoettler
Went into the branch today to finalize a lease buyout and I’m so happy I had Bryan assist me. I had some push back from the dealership, and he went above and beyond to make sure the deal was accepted and made the entire process seamless.
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March 2023 by Sammy R.
I love EECU however this location in particular is 9/10 x a dreadful experience. Somehow I always end up at Debbie’s window and the experience with her is never good, I have a feeling some racial profiling is going on by Debbie as I am a poc and it is very upsetting. I have simple transactions that should never take more than a few minutes and never do when I get another teller however when I’m at Debbie’s window I am questioned extensively as if I’m committing a crime. I absolutely hate going to this location and leaving feeling this way
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September 2022 by Brandon Cohrs
Great branch of what I would consider the best credit union in town. Been a member here for over 40 years. This branch has delivered great customer service and support over the years. We’ve done solar loans with them and auto loans too. This is our preferred branch.
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June 2022 by Jessie Alminar
been using it for a while, so far so good. :')
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November 2021 by Jeffrey F.
Always closed and by some chance you go in when they are open they won't serve you without an appointment. Also don't let you do anything online like most banks have done for the last 20 years. Such an archaic out of touch business that thinks they are too good for your money. But there are many better options go elsewhere
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October 2021 by Harry Potter
Very nice employee. Clean place, good location next to the Starbucks.
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January 2021 by Traci X.
This spot usually has great customer service! I love going to this EECU. I would have put 5 stars but this morning on 01/25/2021, I was rudely welcomed by a teller named Britney, I understand I approached her before she said anything but, I was not sure if I had to wait or just approach so I did so, she very rudely said "one sec, i am not ready for you" with much attitude and aggression and I did not appreciate it. Marissa/Bryan were the ones who helped, they were great!
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December 2020 by T E.
I banked with EECU for 5+ years, this branch accused me of fradulent activity via paypal because I'm a person of color. The bigger woman who's a manger was very condecending and rude to me. The male teller told me to my face he had to flag my account due to the large sum of money transfered to me. I was sent money from my boyfriends father to purchase new furniture. They made me feel like a criminal and unwelcomed. If I could give 0 stars I would. Minorities and different ethnicities other than white are not welcomed here. It reminded me of how Clovis North High Schools employees treated people like me. Disgusting behavior.
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December 2019 by Ohh C.
If I could give below 1 star I would DO NOT sign up with these people they have horrible customer service nobody knows what they're talking about. They lie they scam and have awful communication with their clients. I have lost so much money due to their lack of care and ZERO protection. Screw this garbage place
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October 2019 by Truth B.
Last 3 visits have been terrible. I'll be contacting corporate rather than writing a lengthy review via yelp.
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July 2019 by yanik ivanov
Really great personal..... Super fast service.... I'm just really happy I'm with this bank now for over 5 years.... Also when I withdraw even big sums it was really smooth comparably to city bank....thank you guys 5 AAA +++
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November 2018 by Porter H.
Horrible. Set up an account with them and a woman there "Debbie" just wanted to rush and go home. as a result she messed everything up and the next week the wrong things showed up and not my card. only checks for the wrong people. since i was going out of town in 2 days i really needed this card and they do not offer temporary cards. trash person and trash business
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November 2018 by Malik Seals
People there are the nicest!
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September 2018 by Laura Dinsdale
Mostly friendly, not super busy, loan officers are very helpful.
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June 2018 by Vanessa Vasquez
Omg this is the worst branch I have ever been in!!!! My husband and I walked in to withdraw money due to a new second account we opened, and we're instantly looked at like we were unwelcome or lost and didn't belong there. Our teller, Mariah, had a quick bipolar attitude once we came up to her while she was fake and bubbly to a white couple in front of us. How disgusting that this company conducts themselves hiring people like her and others who are biased and judgemental. That whole area is just as disgusting. Everyone stares like they don't have anything better to do. Very disappointed in your company EECU and ashamed that we have people out there like this.
