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March 2024 by Terence V.
Horrible service it should never take an hour to get a number to wait even longer. Working Monday through Friday 9-5 there is no time to get to the DMV let alone wait for 2 hours for something so simple !!!
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March 2024 by Sisomvang S.
After being married for 9 years, I finally got around to changing my last name. As soon as my social security card came, I made an appointment with the DMV. However, I still attempted to do my name change before my appointment. I got there around 340. Parking was very hard to find that day. I got in, checked in at the front, then was told to go to where the testing area was. The DMV worker took my paperwork and had me complete the renewal on the computer. She let me know I can wait, but I might not get helped that day. decided to come back for my appointment. I came for back for my appointment, fyi, you can't check in for your appointment more than 5 minutes before. I got there 15 minutes early to find parking and had to check in again. Afterwards, I waited 20 minutes until my number was called. Gave the worker all my paperwork, went to take a photo and then got in line for the temporary license/real ID. This was my first time there since they built it and having an appointment made my visit so convenient. I expected the workers to be typical DMV workers who just want to get through the crowd, but everyone was surprisingly friendly. There were plenty of seats. I tried to sit away from people, but people kept sitting in the empty seats. Lol. I usually liked the Sierra DMV better, but I would definitely return to this one since it is closer to home and the workers are extremely nice.
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February 2024 by Matt
Tried to pay registration, literally had all the info, but attendant wouldn't accept the address I gave. They called a supervisor, Marco and he was very disrespectful and rude. His grammar was so poor no one could understand what he was trying to say. He said I needed to be on the title to pay the registration, which was false. Went to the kiosk and got it done. Marco doesn't deserve his position and they need to find someone who knows the right information. Just so embarrassing to call yourself a supervisor that even you fellow coworker's don't respect you.
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February 2024 by Mansoor Taj
Worst. Every time they send you back saying the system is down. Its been 4months I have been going every month just to hear the same thing over and over. Something is really wrong with this place and need to be checked why the system is down since months. I still have not got my licence since 4months!!!! (with all legit documents)
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February 2024 by Arthur hernandez
I left the place and just renewed my license online. It wasn't till 1.5 hrs later that I got a txt my number was called. I was already home and finished online renewal
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February 2024 by Deborah McGauley
Great fast service all the time.
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January 2024 by Emily Oliver
The staff is terrific. The phone & online appointment sucks!! It is confusing, hard to follow the prompts, and you can't talk to a real person to try to explain what you are need of.
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January 2024 by Jennifer Hollingsworth
Surprisingly I was in and out in a little over an hour and got everything done that I needed to!
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January 2024 by Jose Lopez
What happened with good services? It's sad to say this but most of the people the work here They don't know what customer service is and they give you the vibe that they hate their job so much. Sorry NOT Sorry
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January 2024 by elena becerra
They have 27 windows open and take the longest time to call I’ve been here for 2 hours just for a replacement like can you give quantity and quality I guess not !!!! Worst place ever
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January 2024 by Ikman Singh
Single handedly the worse place you could go in Fresno. I would consider believing in god if he/she Damns this hell on earth and every soulless worker in it.
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January 2024 by Christine Aldana
In and out within 25 min.
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January 2024 by Chris J
Unorganized rude bozos.
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January 2024 by Robert Peralta
No people skills. Very rude employees. Horrible service
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January 2024 by Theron Bou
I wish thay had soap in the men restroom. And how it flu season now thay need to clean the computer screen but no one care over there
