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October 2023 by Mari Rodriguez
Tracy is great. She was very helpful and friendly. But her relief manager Steve, needs a little more training in customer service. He was rude, that fact he said "We don't care" was very rude. He doesn't know what people are going through, he should have a little more sympathy. When he says we don't care, he's making the whole company of @Derrels Storage look bad. Times are bad for some people and not by choice. The economy has gotten hard so keep that in mind, Steve!
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September 2023 by DeWitt Senter
Smaller facility just north of Kaiser Hospital and a half mile from River Park. Well-maintained site. Fair rates and excellent staff - can't beat the full-time managers, Tracy and Charlie. Best of if the best. Highly recommend!
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August 2023 by jill F.
Very pleasant experience with store #29. The gentleman was knowledgeable, and friendly. The facility was clean and well kept and easy in and out procedures.
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August 2023 by RAYMOND NILES
Very Helpful and Nice and Clean and in Great Area Thank You for your Business
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July 2023 by leslie contreras
Very very nice helped with everything and I’m happy my stuff with me kept safe.
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January 2023 by Nathaniel Whitlow
Very nice and professional people , took about 5 minutes ,, very clean and easy access..... glad I went to this place.
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January 2023 by Debra8378 Vill
The gentlemen that helped me was very kind and very knowledgeable. Thank you for your help Steve
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December 2022 by Greg Nalchajian
I've rented from Derrel's for more than 20 years, and am always impressed with the team members knowledge, kindness, and great customer service. The facilities are clean, well maintained and I've never had a problem that wasn't corrected quickly. Five stars plus!
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October 2022 by Matthew Runyon
Very nice and understanding that we might only need unit two week
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October 2022 by jill Fernandes
Very pleasant experience with store #29. The gentleman was knowledgeable, and friendly. The facility was clean and well kept and easy in and out procedures.
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September 2022 by Tania Rosette Rodriguez- Galeana- King
Amazing prices and customer service is awesome very patient and understanding. Price wise is really good so happy it's close by my house and I'm able to feel comfortable in leaving my personal items. Been with him close to a year and happy since since I started with them.
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September 2022 by Aryana Cortez
Great service Steven was so helpful and friendly definitely made a great decision getting a storage unit from here !!
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August 2022 by Bridget Serrano
Very professional and extremely friendly management. Steven was very helpful and got us into our unit quickly. He's consciously aware of surroundings so he made sure our privacy and information wasprotected by allowing only us into the office.
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July 2022 by Mark A Wancewicz
The whole facility is beautiful Total professionals running very polite made doing business with them very nice I would recommend this Darrell's Mini storage to anyone
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June 2022 by Marian Stump
Management was extremely rude!
