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October 2023 by Mayra G.
Ok so if we are being honest I was very hesitant at fist about this location because of the reviews and location BUT I've been renting here over a year and haven't had a single problem. The management has been very friendly and helpful. The couple in charge always makes themselves available for questions I've had and even going in to pay my bill when I've had to go in instead of doing it online, which is also an option. I do try not to go if I know I'll be a while and it's close to closing time but that's just out of common courtesy, how many of us want to stay at work after working hours? Also the entrance/gate is one way and ONE vehicle at a time so yes blocking that one entrance is rude I can see how that needed to be addressed by whoever may have been in charge at the time.
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October 2023 by Jessica Herrera
Amazing customer service and so helpful, made it very quick and easy to get a unit and be on my way to start moving. Thank you
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September 2023 by Davil P.
The Dragon lady who is Super Crazy , drove up to me and a renter as I was buying a swamp cooler. She was Yelling and screaming! You Can't Double drive through at the same time through our security gates!!!!!!! You are also Blocking the Road!!!! I Told her we would be out of here in 5 minutes. There was no cars or traffic. Relax! Calm Down! She really Nutted UP!!! Please be careful if you do any renting or trading with her customers!
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September 2023 by Candy Baby
My experience with this location was great I was able to see the units with no problem they staff were super friendly, quick. I was very satisfied with my storage rental and if I ever need in the future I will always kick this location, and refer other here.
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September 2023 by Katie Smith
Company at the current location has been the worst service ever
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August 2023 by Helen Resendez
This Derrels in my book is one of the best. Very helpful I went to 3 others and they were not nice at all. What blame it on the heat
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April 2023 by Chee ling
They lady who works inside the office is very nice and helpful. I got my unit for a little high price but it was hard to find the 5x10 unit in Fresno or Clovis most of them are taken so I got lucky.
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March 2023 by aykaye47
I gave it two stars cause most of the time the staff is friendly but tonight I just needed to drop off a fold up table and pick up my rain suit for work tomorrow, in and out 5 minutes tops. I arrived at exactly 6:50 pm tried to push my code in but got yelled at like I was a kid telling me they close before 6:50. How was I supposed to know that? It says on there website "Our storage facilities in Fresno are open every day, from 7am to 7pm, making it easy to rent or access your storage unit in Fresno, California." Even google said 7am -7pm confirmed by the business Which I checked both sites before leaving my house I knew I would make it close to closing but I knew I'd make it before 7 which I did. They should reflect on their website and Google search that they close before 6:50. Wasted gas and time not to mention I didn't get my rain suit for work. I know it was last minute but still feel lied to and also felt like my belongings are being kept from me without a justifiable reason.
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March 2023 by Angela Vallinueva
Very friendly and helpful staff also have clean and pest free units☺️
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December 2022 by Freestyle Art
I think that this storage facility has been a great help for a disabled friend of mine.They have been very supportive over the phone for the friend I am speaking about.
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December 2022 by Nataleigh King
The people here are really helpful and it is always really clean.
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November 2022 by Steven Lewis
Clean. Well managed. I like that there's a light in my unit. The neighborhood is a little sketchy, but management keeps this place clean and secure.
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October 2022 by Patricia Serna
It's good and reasonable prize , clean and convenient with there being so many derrels storges.
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October 2022 by Carol Herrera
The staff very friendly and professional. The paperwork efficient and in a timely manner. Helpful and the grounds were very clean
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October 2022 by ANITA BOWLING
Everyone was so helpful and professional.I will recommend
