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January 2024 by Victoria B.
This place is trash the workers and rude and give you attitude when you ask a question. I needed help and the girl rolled her eyes I asked for a manager she said he just took his lunch. So I'm the 10 minute interaction that she never walked away from she psychically knew her boss just clocked out for lunch.
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January 2024 by Sylvia Trujillo
The people that work here try there best if your in a rush go to a drive thru but I love my CVS customer service is amazing and really tries hard to do there best my opinion ?
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January 2024 by Vienghkone S.
It's was fast and quick there. Customer service was very nice and polite. They also got stuff that needed there
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October 2023 by Jai Y.
This location has the rudest staff that I've ever been in contact with. I've tried to get my medicine from this location, and not only once nor twice, but multiple times I have been denied my perscribed* medicine by the staff, even though it is shown on file along with other information. Kendra was the staff member that I spoke to earlier today, and she had such of an attitude, even though I was being very respectful the entire time. This is also not the only time that I have been met with a rude staff member either.
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April 2023 by Margarita Gonzalez
I had what I was looking for, they helped me in Spanish and accepted my rewards discount
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March 2023 by Divine T.
PSA, for any pharmacists filling in at this location and for any patient that gets any controlled substance to count your pills in the drivethru or at the counter. Medication was picked up for a family member, but it was stolen. This is not the first time, about a year and a half ago medication was stolen. It was checked after leaving the pharmacy and half was missing. It was detected outisde the cvs parking lot. One of the pharmacists Jeremy Gai Haing Wong, has it in for me. I turned him in to the board of pharmacy for his disrespectful behavior and threatening me. He was at the Fresno and shaw location at the time. He threatened me, and told me he would put me in the system for all CVS to not fill one of my meds, and he'd get me black balled from all CVS locations and refused to fill one of the meds I had at the time. This was because one of my meds at this location was stolen. This all started with one of my pills being missing, from the last time I had picked up my prior medication about 4 years ago and I addressed it to him. He's had it out for me ever since and my family members. That was enough, so I reported him and I left that location. The location I go to now is the one hes been transferred to, unfortunately, where these recent pills went missing. Im telling you right now, there is a pattern with this store, I tried to give them the benefit of the doubt, but don't do that. Last month there was 2 pills missing and I didnt make a big deal about it, but it was the same staff on duty from a year and a half ago. It was the same 2 employees and this 1 particular pharmacist was gone. They would not text when medication was ready. There are certain other things I will not discuss on here, because I'm giving the theives too much information. This is a warning also to pharmacists that fill in. Each time these things occured, I kept all pill bottles, even the ones from a year and a half ago, the one from last month and this month, and there all different pharmacists that were filling in, it was not the regular pharmacist. Each time the med was stolen, there was another pharmacists name on the pill bottle, even if Jeremy Wong the pharmacist was on duty. And I know the two techs as well, including their full names, but ill wait. The main thing here is, this is an inside job. I waited to get the store manager Joseph Yang, Jeremy Wong the pharmacist and pharmacy manager Brian Wong, which I cant affirm to, but was told allegedly by other pharmacy staff they are related. With this store location, they lied to me and tried to pretend that the pharmacy manager was gone, but Jeremy went to the back, and then I addressed the issue with the missing pills and he showed me a paper with a pill count, but thats part of their cover up, and I was going to report this to the police. Come to find out both managers were in the back lieing and they were there, as Jeremy told me Brian was gone and wont be back until after 2, and that he didnt know if the store manager was even there that day, but Joseph and Brian were in the back of the store. Joseph then lied to me and told me that Brian is gone to lunch and will return sometime after 2 and that I can go home. When I told him to check cameras, he told me he cant. Joseph yang tried to get me to leave the store. They didnt do their so called audit until I told them im going to call the cops right now, as I was argueing with Joseph and Brian. I was given a sheet stating that the pills were there, so they claimed the audit was correct. They tried to say me or my family is lieing. When i was on the phone reporting this situation, joseph the manager had enough nerves to ask me who I was on the phone with. Then another manager was mean mugging me and rolling her eyes at me trying to listen to my phone call. After Joseph and Brian stated to me the audit was correct, they didnt replace the stolen pills. Joseph and Brian then walked away when I told them about checking cameras and for them to know who the theif is. They refused to check the cameras and both managers were there so i
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March 2023 by Judith Bautista
This store is very organized and the cashiers are super nice and very friendly.
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February 2023 by Pedro Reyes
Great experience and very helpful
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February 2023 by Kenya Davis
VERY FRIENDLY
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December 2022 by Lisa F.
The store manager is nice, HOWEVER, the pharmacy had made a joke of service. As a customer of over 10+ years I had enough and switch over to a cheaper (by over 50%) mail order service that's not CVS. I only use this service for emergencies....same rude service same long unnecessary waits.
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May 2022 by Rocio Perez
Joseph the manager was very rude. Maybe he thinks I want to steal or I don’t know why he had his attitude. People assume they can disrespect other people for not talking English in a right way . He was talking/ screaming to another employee about how people stay a long time in the store( I stayed around 20min because I was waiting for the pharmacy to be open) meanwhile I was waiting to be served. I felt so ashamed and angry that I just left, So I can come back on another time with a Different staff.
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May 2022 by Mynique Gonzalez
This place is very well organized a few things I love is that they do show you care for being a customer at CVS + I use their pharmacy for my prescriptions.This is why I would recommend them to the community and even those across the the New York islands.
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January 2022 by Russ P.
Worst cvs ever!! They have some manager named "RayR." Whose a total jackass and a horrible manager!! This CVS is the worst! Don't go here
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December 2021 by Stevie S
Most pharmacy staff are so incompetent here! Once the pharmacist gave me the wrong prescription and I had to point it out and he apologized, I often wondered what could have happened had I taken it without realizing his mistake!? It seems this pharmacy is all about the money and push refills on you even if you don’t need them. Go to another pharmacy where they have more competent staff
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December 2021 by Nick Maxted
Photo station never works or there's something wrong with the cables where never connects to phone