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October 2023 by Julie Rosenfeld
This is THE moving company you want!This was my first experience using a professional moving company. We relocated from Fresno to Orange County and ran into numerous delays along the way. Courtesy Moving was flexible and responsive and professional throughout the entire process. Even storing our belongings for much longer than anticipated and keeping tabs on where we were at in our process.When our move-in day finally arrived, Courtesy Moving was amazing. They communicated with me regarding their arrival time and prepared according to the set-up of our new home, i.e., stairs, elevator, home association rules, etc. The guys were friendly and careful and considerate of the flooring, laying down protection and even avoiding puddles that were in their direct path.Our belongings had been well protected during storage and absolutely nothing was damaged or broken. They even moved everything exactly where I wanted it to go, clarifying when I was unclear in my directions.I'm not sure what I expected in a moving company, but this one exceeded my expectations by miles. If you want one less thing to worry about during your move, and to be treated kindly, this company is the one.
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October 2023 by Gigi R.
I moved from Fresno to Tulare and not only was this place the most affordable quote - they were on time- quick - efficient. I highly recommend this company and if I ever move in the future I will use them again!! Thank you guys!!!
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September 2023 by Robin S.
I need to make a statement here after seeing ABC30 announcement tonight. The original Owner is Clay Comer who later sold it to Office Manager John can't remember his last name. Joe Morales could had been a Employee at that time. However he is not the Original Owner which was projected tonite by ABC30. The part about the Moving Company being here @ 50 years is correct in name only.
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September 2023 by Jared Seidenstricker
Movers did a terrible job and packed poorly. I was told I had the best crew in the company and that is sad if true. The biggest issues are the following below. I expected to be compensated fairly as I would expect to have expensive things in as good of condition as it was prior to move. The GM Anthony never asked me what items they should be more careful with, however they were careful with nothing and I have proof of how bad this job was done in many photos, more than what I have attached. I have other issues besides what is listed below but I expected at the very least Id get the below list repaired to like condition as prior to move or replaced. I was never told I could get better coverage for my items. Movers dropped my water distiller denting it in two spots. Anthony told me I would get paid on replacement value. Movers messed up a drawer on my speaker tower. Anthony came out to fix this and ended up breaking it even more and now on one of the towers the drawer is unable to put in and he left it both taken apart. Anthony said he would replace both. Steel rack in garage the movers took apart at old house and reassembled at new house. When trying to put boxes on shelf it crashed down and I could have been seriously injured. Anthony came to fix this and we noticed several screws missing. Anthony said he would get these as they have to come from manufacturer. I have no update on this. My bbq grill has a broken wheel on it now from the move. My vintage Sansui amp has a missing foot and a scuff on it. Anthony said he is sending foot but he sent some knockoff that is not the right size or color. Other issues just to note are the scuffs on entertainment center and missing screws for a table.Anthony came out one time and just about everything still needed resolution after he left and he gave no compensation. I let him know days later that I also had the smashed wheel on my BBQ I noticed when I tried to move it. Anthony said he could not help me even after promising to replace things and get the parts for the other things. He said that his boss would be in contact, that was on August 5th and now September and I have heard nothing from the boss. NO RESPONSE AND NO PROMISES KEPT.
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August 2023 by Holly
Very attentive and respectful of customers' needs, all the while keeping costs down. I would recommend to anyone needed a mover.
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August 2023 by Frank J.
Excellent service from sales to the moving crew. I was so pleased that Courtesy was able to store our home goods for 8 months while our home was being built. I will always use Courtesy Movers.
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August 2023 by Jared S.
Movers did a terrible job and packed poorly. I was told I had the best crew in the company and that is sad if true. The biggest issues are the following below. I expected to be compensated fairly as I would expect to have expensive things in as good of condition as it was prior to move. The GM Anthony never asked me what items they should be more careful with, however they were careful with nothing and I have proof of how bad this job was done in many photos. I have other issues besides what is listed below but I expected at the very least I get the below list repaired to same condition as prior to move or replaced. I was never told I could get better coverage for my items. Movers dropped my water distiller denting it in two spots. Anthony told me I would get paid on replacement value. Movers messed up a drawer on my speaker tower. Anthony came out to fix this and ended up breaking it even more and now on one of the towers the drawer is unable to put in and he left it both taken apart. Anthony said he would replace both. Steel rack in garage the movers took apart at old house and reassembled at new house. When trying to put boxes on shelf it crashed down and I could have been seriously injured. Anthony came to fix this and we noticed several screws missing. Anthony said he would get these as they have to come from manufacturer. I have no update on this. My bbq grill has a broken wheel on it now from the move. My vintage Sansui amp has a missing foot and a scuff on it. Anthony said he is sending foot but he sent some knockoff that is not the right size or color. Other issues just to note are the scuffs on entertainment center and missing screws for a table. Anthony came out one time and just about everything still needed resolution after he left and he gave no compensation. I let him know days later that I also had the smashed wheel on my BBQ I noticed when I tried to move it. Anthony said he could no longer help me even after promising to replace things and get the parts for the other things. He said that his boss would be in contact, that was on August 5th and now it is the 27th and I have heard nothing from the boss.
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August 2023 by Barbara Dantone
A fantastic crew, Joe, David, Anthony, Jesus, Rob! Worked as an experienced team and was such a pleasure to have their service. Great Job everyone for loading in a timely manner, taking special care of my belongings, and giving me and your team members respect. Highly recommend this company for any moving needs. Let me also commend Mike Powell who assisted me with every detail through our move. I appreciate his honesty, sincerity, and accuracy. Mike was willing to adjust and accommodate every request I had to ask. Well done all!!
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June 2023 by Nicole Gavrielides
I highly recommend Courtesy! Mike Powell is the best! Customer service was excellent!
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April 2023 by laura karlen
We had a wonderful experience with everyone that works for them. On time nothing broken . Would use them again Thank you Laura Karlen
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July 2022 by Lin H.
I would give negative stars if I could. Before the movers came I had all of my diamond jewelry in my jewelry box- engagement ring, wedding band, earrings, necklaces. And after they moved my stuff, all of my diamond jewelry was no longer in my jewelry box. The individual ring boxes were there, but they were all empty. I had not told them to move the box, only my furniture. The manager Anthony apologized, promised to send me an insurance claim, but still hasn't two weeks later. I did not get a call from the owner. I did not get any of my jewelry back. I have filed a police report, but the moving company has done nothing to try to help with locating my valuables.
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November 2021 by Jenn W.
My husband and I moved from Fresno CA to the Washington/Idaho area. We had a great experience from start to finish! Mike Powell came to our home and gave us an estimate, answered all our questions and worked with us in regards to our move date. On moving day, the movers were professional, polite, respectful and careful with our things. We had one of our vehicles moved on the moving truck as well. The owner Gerald drove our stuff to Washington because they were short a driver. We will use them again if needed and highly recommend them to others. They made moving out of state super easy!
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July 2021 by Clint Birdsong
Great staff and attention to details.
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June 2021 by Eva R.
I'm giving them four stars because their movers were awesome. It would be five but some extra expenses showed up on the final bill
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May 2021 by Chip Domler
Super group of people, thanks for making a standard delivery simple.
