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June 2024 by Hope ICJ
I command you to a fantastic job in just relationships and Expediting your duties within a manner that shows professionalism
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April 2024 by Nikki
Won't give my money thousands of dollars sueing
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August 2023 by D&D Realtors
Always friendly and help with all my needs
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January 2023 by Jeff Bo
Mr. Johnny's service is very good.
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August 2022 by Hilda L.
Very friendly teller, provided excellent service. Would recommend. No waiting in lines.
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August 2022 by Mia
ITS SAD HOW RUDE THE TELLER THAT HELPED ME WAS TODAY HER NAME WAS MARIAH I DONT UNDERSTAND WHY WORK AT A BANK IF YOU CAN'T BE NICE/RESPECTFUL SOMEONE NEEDS TO SET YOU STRAIGHT OR LOOK FOR ANOTHER JOB SINCE YOUR RUDE... IT WAS SO HARD NOT TO SAY ANYTHING TO HER BECAUSE OF HOW RUDE SHE WAS. AS A TELLER MY SELF I WOULDNT TREAT SOMEONE SO BADLY WHAT A SHAME OBVIOUSLY SHE STILL WORKS THERE BECAUSE CHASE DOESNT CARE HOW THERE TELLER TREATS THE MEMBERS...
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July 2022 by K D
We went in 1 hour and 15 minutes before closing time at 4 pm to do something the clerk at the front said would take 20-30 minutes and she said there wasn’t enough time before closing to help us. There was only one person in line behind us, so it wasn’t even busy. We literally drove 10 minutes away to the Chase Bank by Willow and Nees right after which also closed at 4 pm and they helped us right away.
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July 2022 by Michele Busenhart
Horrible! My mother deposited a check 2 months ago. Chase will not release the funds it has been 2 months, they think the check is fraudulent. They have cashed the check so we can’t have it recalled.DO NOT PUT YOUR MONEY IN THIS BANK YOU WON’T GET BACK.WAY TO TREAT YOUR ELDERLY CUSTOMERS?
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July 2022 by Fouad Boulbol
Operating hours not useful for those who work 830-5 daily
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June 2022 by Michele B.
AWFUL! DO NOT PUT YOUR MONEY HERE YOU WILL NO LONGER HAVE ACCESS. Treats clients very rudely . My elderly mother deposited a check. Chase has cashed the check and denied her access. Closed her accounts. No stars
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April 2022 by Jasmine Lopez
I’m am SHOCKED at how rude the main teller is or lead not sure exactly what position she holds at this bank but I know she is some sort of manager very skinny with blonde hair. I’ve never experienced such bad service and for this experience that I had I will STOP going to this bank. The attitude and tone of voice she used was completely mind blowing, she even rolled her eyes at me. Then I asked for a manager because I wanted to let someone know how bad my experience was, she said she was the highest person at this bank, I don’t understand why chase would allow someone like her to work for them, I’ve banked with chase for many years and have never experienced this type of customer service.
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February 2022 by Robyn Stroman
I had gotten a text message that said my account was suspended, so with out doing anything I went right to the bank & the young lady was so great she told me it was a scam & that I did the right thing she also helped me set up my account on my phone so I could make sure it doesn't happen again. She was just wonderful & made me feel more secure bout my banking. Thank you very much for all the help.
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September 2021 by A M
Couldn’t help complete a basic transaction for me, they are very short staffed at the time so make sure to make an appointment with a “personal banker”. Currently about a week out. Maybe it’s time to switch banks.
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June 2021 by An Kim
I’m surprised this branch has so many negative reviews. I didn’t catch the man who greeted us upon arrival but he was professional and extremely helpful. Needed to get some documents notarized (which chase offers for free for their patrons!) and he had someone contact other branches to find one closest to help. I also heard him treat other customers with the same kindness and helpfulness as they came into the bank.
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May 2021 by Skip G.
I'd put zero stars but I don't think that's an option. Line out the door at 1:42pm and the Branch Manager or supervisor let's two tellers walk out the door (presumably for lunch) with only 2 working. #customerserviceatitsbest #thisiswhyIonlyhavethisaccountforlocalstuff
