-
November 2023 by John Meisser
Great place honest people good prices
-
November 2023 by Matt D.
Top notch shop and friendly staff! Great communication, pricing and service! Highly recommended!
-
September 2023 by Kendra D.
We have been following Julian Bailey around since he left the Mercedes service shop years and years ago. Him and his team are wonderful people and he has always taken excellent care of our vehicles. We trust him completely and refer all our friends and family to him.
-
August 2023 by Jay Ray
Took my 2010 Mercedes GLK 350 to get repaired for two codes and a serpentine belt. After spending $2284 they never fixed the issue of the codes, but instead they erased the codes with their computer. I Picked the vehicle after being told it was ready and left for 10 minutes, the car began to smoke like crazy and lost a lot of oil. Sent the car back to Baileys and was promised they would fix everything on the vehicle. Picked the car up today after two weeks and the car still has the same two codes. Absolutely horrible service. I wish I can give no stars. This place is a true disappointment, and I still have to fix my vehicle when Baileys had it for a month and half, AND be out of $2284.00.
-
August 2023 by Andy Yang
My coolant started leaking on my drive to Fresno and I’m not from the area, and I had to leave in only a few days. Bailey European said they’d be able to fix the leak with short turnaround and they did, repair had no issues. They did have to replace an additional part outside of the original quote, but brought me back to see the failed part they found, which indicates they want to prove their honest. They even cleaned my car after. While I likely won’t be back because I don’t live in Fresno, I would trust them to service my car again.
-
August 2023 by Olivia Johnson
This place was highly recommended so I took my car there to inquire about a problem, cost, etc. Long story short the guy was just plain rude rude rude.. I decided to go to the dealership. It’s certainly not worth it and after reading the other reviews with similar stories….smh.
-
August 2023 by Vicky Washington
Friendly service and competent mechanics with sincere concern to achieve the necessary steps to fix your car
-
August 2023 by Turel K.
Absolutely love Bailey European, they took great care of me and my car. Julian is the MAN! He is HONEST, knowledgeable and very reasonable with price. He and his guys definitely knew the ins and outs of my car (2002 Mercedes E320). The mechanics there are just great and the staff (Chris, Patti and Joseph) all rock. I initially went in for an A/C service and transmission service. Eventually had to replace it anyway (don't neglect getting it serviced every 40k miles!), and Julian found me a perfectly good used one and replaced it for me in record time and for a great price. Loved the value i was getting so much, i went back in a few weeks and had my motor mounts, valve cover gaskets, breather hoses, spark plugs and ignition wires all replaced by them. Again, stellar work, great value, no delays and my car is like new again. BTW, they had washed my car after every service. Thank you Julian! And thank you Bailey European!
-
July 2023 by Joe Kutka
Excellent customer service! They are efficient and affordable!
-
June 2023 by Bryanologi
Man! this place is helpful but nowhere near satisfied with anything they have done in the past. Felt like you just keep spending money and the problem doesn’t get fixed. So you’re paying for the diagnostic which isn’t even 100% accurate, They “replaced” (hoping they did) everything around but the actual problem. I just kept spending my money on things that weren’t the main issue, my brother and I ended up finding out it was just a hose coming from the oil cooler. If we could find it without tools or anything why couldn’t they have found it with all of their equipment, im not going to lie im a bit disappointed because staff always seems so friendly and polite…Anyways im just warning you guys that a diagnostic will cost you money and at the end of the day they will tell you one thing but in reality it’s another thing. Although i feel like i should just give you guys a 1 star considering the amount of times i came in to expect you guys to find the issue and fix it , i’ll give 2 just because the 2 main guys are friendly. But we all know what we’re getting ourselves into when we take our cars to these places :/
-
June 2023 by Shane M.
2007 Mercedes C230 Sport. I changed the radiator, water pump, belt, tensioner and 2 idler pulleys last June 2022. May 2023 i saw water pump was leaking. With my pride dinged, I went looking for a shop. Praying for a sign, I saw an article about the owner being a collegiate water polo player. My girls play polo, so I knew the hard work he has done. Julian let me know that my work seemed good and that the part had failed. I dropped it off @ 7am and @815am he called with all the things he found during his inspection. He then told me the most important things to do first. At 330pm my phone rang and it was Baileys European calling to say the water pump and crank position sensor were done and it was ready to go. INCREDIBLE! Julian supports the working man with his shop hours and prices. Thank you Julian and the Baileys staff....Shane
-
May 2023 by jessica orozco isaza
I have never ever written a review about any company until today. I took my vehicle here due to all the great reviews and was hoping to receive the same service. I had a small issue with my car .. the oil filter housing cap… mine was cracked so I needed them to screw on a new one. They gave me a price which is high but I accepted thinking they would fix the issue they also charged for a full inspection which if you been it’s about 145. Anyways I took my car down the block and all the lights started flashing and the car wouldn’t go into park and then once it did it wouldn’t turn back on. So I call them to tell them what’s going on they say bring it back but I have to tow it there ……once I am out of a tow and the car starts. He comes out looks at tells me very rudely this isn’t his fault it’s nothing he did. But the car is saying it is an engine system problem. He refused to look at the car any further than the computer he hooked up. Tell me if it happens again bring it back. So I ask so you want me to tow it again instead of him just looking for the issue. He replies he doesn’t care take it somewhere else. And walked back inside and that was it. Took my money my car came back worse than I took it to them. I am reasonable all I wanted was for them to find the problem. So I can drive away knowing what happened. I don’t except them to do anything else….just tell me why when I drove off your shop my car decided to break down. Give me a reason so I can understand but he treated me like I was trash. I hate to make this review but I just don’t want someone else to experience this also. Also the leak is still happening.Service: Auto engine diagnostic
-
May 2023 by Leos Linda
Worst decision I have made to take my car to this place. I am telling call around I know the reviews are good but the business is horrible and that is said from my experience. Take your money to an honest business this is not one!Service: General repairs & maintenance
-
May 2023 by Carole Davis
Looking for a knowledgeable, honest place to do service and repairs on MB. Great honest owner. Exceptional mechanics. I'm impressed.
-
May 2023 by Isabel R.
I took my car in for a certain specific issue . Got told different prices . Car was in shop for over a month . Got my vehicle back and was not satisfied with the work that was done. I was having the same issues with vehicle shutting off on me .Took the vehicle back due to oil leaking and car smoking from a part they replaced . I did not feel like I was taken care of for the amount of money that was paid !
