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December 2023 by lonny m.
I went to the newer work boot store in the same shopping center and got help and found exactly what I was looking for. I had just stumbled upon this store after visiting my son at college. I had been looking for a particular boot and all I have near me in Merced is boot barn. I will definitely make the trip here for boots from now on. Wish I could remember the two that helped me . One man with a beard and a taller women. Both were awsome and very knowledgeable about there boots. I'm glad I found this store.
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October 2023 by Kevin S
I was happy I herd good things about washed it and I let you viewers decide the rest by looking at the photo.
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October 2023 by Mariah Santos
Walked in to a handful (maybe 5 or 6) of employees standing around, zero customers in the store. Was greeted and then a joke was made that myself and my partner did not catch. Everyone starts laughing, someone says “I’ll take a lap”. I felt very uncomfortable and decided to wait outside while my partner finished shopping.
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September 2023 by Jesus R.
Staff very friendly and very knowledgeable I will definitely comeback to do my future purchase Josh the manager it's awesome
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August 2023 by Anelly & Jacob
Great store but they never answer the phone
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June 2023 by D J
Great store Alejandra was very helpful in helping select my Cowboy boots. Will definitely be returning again for future purchases.
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April 2023 by PONYBOY01
Very quick. Very experienced employees A bit expensive but that's expected for Very Good Quality clothes.
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March 2023 by Kennedy L.
I would normally give this place a 5 star rating. Yet, i am DISAPPOINTED to say the least. I went in a couple weeks ago to purchase a gift card for my father in law. While I was shopping around the customer service was great! A taller girl with darker hair helped me pick out some cute boots and a tee shirt. While we were at check out, I asked if I could purchase a gift card. The darker hair girl rung my items and she called over a shorter Hispanic girl to make sure she did it correctly.(I believe the taller girl is new) The Hispanic girl coped a HUGE attitude towards the young lady that was helping me. I felt so bad for the young lady that helped me. I don't understand why she had to be so cocky and rude when she was asking a question to make sure everything was correct
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February 2023 by Joanna G.
I went into this store a couple of days ago as a first timer. Very rude customer service. I was not greeted nor asked if I needed help with anything. I didn't catch the associates name. Before I walked out, I noticed they had the Ariat boot remover. I purchased it for my boyfriend. All of the boot removers were labeled $20. When I went to pay at the checkout, my total came out to $33 and some change. I told the associate they were labeled $20. Another associate had the audacity to tell me that those were not their stickers (like if I placed a $20 Ariat label on the boot remover.) The first associate, with attitude, asked me if I wanted it for $20. Of coarse I said yes because that's what the sticker said. Eventually another associate walked over to the boot removers and removed them all from the shelf. It's obvious someone is not doing their job right. Never will I go back to that location.
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January 2023 by Mr. C.
This is absolutely the WORST Boot/Shoe Company on the Planet. They will take your order and money without debate, but when it comes to delivery, they will cancel your order multiple times and promise you they will fix it but cancel it over and over and over again. I've tried to order the same boots (3) times and have tried no less than 75 phone calls but get passed off to another customer service agent that will need the entire story repeated. I've had multiple managers involved and not one can follow through on their promises. This is the Shadiest Company I have ever encountered.
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January 2023 by Marcos T.
Amazing Product I order some online and also from Amazon, so I decided to drive to the ARIAT store in Fresno is about 1 hour drive for me, I was looking to have a great experience but I was wrong, no customer service they don't help you, I ask one lady in the store if they had some shirts I was looking for she just detected me to go online, so it was a waste of time driving to the store.
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December 2022 by Charlene Rodriguez
THE Worst customer service!! If you are not white the workers will not greet you. I would rather shop online.
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December 2022 by ̶ ̶̷̶G̶̷̶u̶̷̶e̶̷̶s̶̷̶s̶̷̶_̶̷̶M̶̷̶e̶̷̶!̶̷̶!̶̷̶!̶̷̶ ̶B̶r̶u̶h̶
Kind of expensive and some of the products are not ever worth the half of the price based on the quality on detail, there are better quality on clothing for the same price
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November 2022 by Rubby Jarnagin
Timber was super helpful and extremely patient with me. She helped me search for the perfect pair of boots. Not only are the boots beautiful, they are comfortable. Timber heard what I was looking for and help me find it. She listened me. Thank you for excellent customer service.
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November 2022 by Lisa Heart
I got a pair of boots I can only get 1 on and not the other and I don't know how I can get it stretched do you offer that ?