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November 2023 by Maximus
Needed assistance in getting a product so I went towards two workers. Grown man and young girl and overheard him telling her his relationship stories and drama which was weird for me and probably weird for the the young worker. He then acted very upset helping me find a product. He continued talking with girl as he was helping me, maybe was suppose to be training her and dealing with him was frustrating because he was not busy and just did not want to spend his time helping a customer. Prices here are also a bit higher than Lowes or Home Depot so Id go there instead anyways.
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November 2023 by Sheena Flowers
They always have what I need and they are very helpful and friendly.
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November 2023 by brandon sanchez
Never been so disappointed in customer service here until today. Asked an older white gentleman with grayish hair and beard with glasses a simple question asking if they had a metal slim band clamp that would work on a motorcycle exhaust and he replied “well that depends what you’re looking for” in the rudest tone I’ve heard there. Explained to him that it’s for an exhaust and he pointed to an aisle and said “go check hardware cause I don’t know” again in a very rude tone. Asked another younger guy and he was more helplful even though he didn’t really know what was willing to take me to all and not point. I believe the older man’s name was Richard? I could be wrong but he’s easy to point out. Very poor experience
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September 2023 by James Hoak
My go to hardware store! They have an awesome paint department!
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September 2023 by Jeanette Voet
Nice clean space with friendly and helpful staff.
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August 2023 by Kurt Krash
The store and employees live up to expect level of service that is advertised. Good service fair price and why better than the big box stores
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August 2023 by Livewire Genetics
The employees here will treat you like you came in to steal something like some theif and then when you get to the register to pay you find out that they are the actual theifs prices threw the damn roof!! U guess when there trying to rip everyone off they assume everyone's else is as well.
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May 2023 by Brenden Lusk
I came here because I wanted to purchase a STIHL MS 211 chainsaw. I originally went to Clovis True Value, but they refused to let me purchase it unless I ordered 2 of them at the minimum. I then went to Ace Hardware's website and it was as easy as add to cart, pick up in-store, and place order. They made it very easy for me to order without hassle and customer service was friendly and helpful. I had to drive 20 minutes from Clovis, but it was worth it. I also came here for knife sharpening because my EDC knife was dull. It's a little pricey, but that knife was sharper than when I bought it!
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May 2023 by phereous
So, I must preface this by saying there was one young man who was super nice and helped me out - even with his boss barking over his shoulder to NOT help me. Usually when you walk into a store - especially after falling off of your bike, they'd be looking to help you - I walked in with my bike and was ignored until I started calling for someone to help me. Well the young man went out of his way to find what I needed to fix my bike and genuinely seemed glad that it worked and I was gonna be on my way. His boss however had me fix it (no biggie) Well, I wanted to find someone to ask if I could buy the wrench. I look all around - nobody. I see the boss - I wait. He shouts "I'm With A Customer!" I wasn't even asking, I was waiting. Then I am told by the other helpful guy who found me - "hey go to the hub and they will get you one to buy there." I go there. worker number 2 comes up - says "oh I know nothing about a wrench and I can't ring you up." OK, maybe they think I'm homeless??? I make 120k a year so that's odd. If I treated a customer like this at any of my old retail jobs - I'd be FIRED. ACE - I will never go to your store again - your customer service sucks. To that young man - you should quit and get a better crew. Your crew sucks.
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April 2023 by Will S
The paint department did a great job helping my wife with the paint color she was looking for very impressed with the customer service!!
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March 2023 by Brady Clay
Place is convenient and has a nice selection of really anything you need. Workers will follow and watch in a distance which can be uncomfortable at times.
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March 2023 by Gilbert Sandoval
Love this place. They have everything you need. Way better than going to a big box store
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March 2023 by Mike Flohr
Little pricey but employee's are really helpful. I like that they recycle light bulbs and small household batteries. Long florescent tube bulbs too.??
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March 2023 by Lupe Contreras
Very good staff they helped me out they now there inventory.
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February 2023 by Jose Moreno
Always convenient and not crowded.. i prefer over home Depot