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September 2024 by max garcia
Fast service and helpful
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August 2024 by Jose Acosta
Waiting for 45 minutes plus, just so they can send proof of insurance IT'S CRAZY
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July 2024 by Tyana Vasquez
Switched from my previous insurance I'd been with for a few years as of last year since I had a great offer from AAA. I get my yearly renewal today and find out my yearly rate is going up over $1,200! I do not have any tickets or accidents. They fixed a chip in my windshield ONCE which cost them no more than $150, according to Safelight, even though I paid them over 12 times that in the year I had been with them. Patty takes a couple days to respond to you when you reach out to her. If I do not get answers soon, I'll be switching. I got quotes everywhere else for over a thousand dollars less yearly than I'm being offered here.
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July 2024 by Angelita Martinez
Fast easy service
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April 2024 by ayman Farag
Not good customer service. Today I went to get insurance for my car and you spoke to me in a bad way because you had an accident a year ago, which is the only accident that has happened to me, and the way you dealt with it was disrespectful. A complete failed experience with them and I will never return to them. If there is less than a star, I will give it to them.
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March 2024 by David O
If you’re old enough to go with AARP go to AARP your just waste your money at AAA. I call I always get a voicemail amount of money that you guys pay is ridiculous for a call back 24 hours. I don’t wanna be playing phone tag. And they do lie about their rental cars.This is me responding to your reply unfortunately you cannot help me due to your lies. You said my car was gonna be fixed in five days. I would have a rental car. It’s gonna take two weeks and I don’t have a rental car and you guys haven’t replied to me yet. I do not work with liars next time I will sue you guys You only care about your own customers and saving a buck. You’re just better off taking the money or suing them sincerely David O 99
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March 2024 by ايمن العوض
The best company, yes
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February 2024 by Trans parts inc Kim Riley
I love my AAA offices gets all my DMV issues resolved quick and friendly
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February 2024 by susanlynn yarbrough
Very informative crew...personable people working st this Fig Garden Branch
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December 2023 by Shelly Suk
Very good service
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December 2023 by Mor V
WORST EXPERIENCE.......Arnold Fuentes, Employee ID# 507918 (Receipt # 144991) discriminated against me and my brother during our visit. He was very disrespectful to me and my brother during our AAA office visit today 12/6/23 at 4:50pm. He told me to get a smog certificate for a family transfer when it is not required in California then got upset when my brother misspelled his name on the car title, he threw the blank form at my brother and me and was very rude throughout the visit at the local AAA office. Arnold continues his discriminating actions by refusing to let my brother pay for the transfer fee when he was the new owner of the vehicle because of his ego and racism personality. Instead, he told me that I have to pay for his vehicle transfer fee. (This is unacceptable), which I end up paying for his transfer fee when I didn't even own the vehicle.I have contacted corporate, and customer supports several times, and nothing has been done about this and no response back from leadership. I want corporate and upper leadership to take disciplinary action toward Arnold Fuentes for these horrible customer experiences me and my brother got from him. This should not happen to anyone, and he shouldn't be working there with such poor customer service and discriminating against another race. I want leadership or upper management to take some action, or I will go on social media to spread this horrible experience to the world. Also, I want a follow up email on what AAA is going to do about this and what actions were taken to prevent this from happening again.You can contact me by looking up my receipt transaction number or the date/time (12/6/23 at 4:50pm) or responding to this review for personal privacy concerns.
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November 2023 by Amir Ara (Amir)
The best experience I have ever had.I had used the DMV office to transfer a title and the staff were so helpful and knowledgeable that when I had everything prepared me and the other party were in and out the office in 10 minutes or so.They are quick, knwlegable, courteous, and polite.
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October 2023 by Celestine Lauderdale
Quick and accurate information.
Well done.
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October 2023 by Warren Wigh
This is a fantastic branch with incredibly kind staff. I wish they were able to do Real ID then I would never need to go to the DMV again! They are super fast too.
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October 2023 by G D
Almost no wait time. So much better in person than doing it online. Great rates on rental insurance
