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December 2023 by Juan S.
Not only is this place crooked, but they are very good at it.They sell old, dated food items, they sell broken items that are listed as "new", they sell boxes that are actually missing the whole item that is supposed to be in there, they sell "new" items that have road rash and destroyed...All of this is supposed to be covered by "did you come for pre-inspection on Tuesday?". I call BS.This has to be illegal, especially the food items. Also, I have personally seen the bids go up, past my proxy bid, then quickly back down to where I am the highest bidder. This is running up the bids, internally, to get the most out of the bidders. Has to be illegal. Minimally, it is horrible.The owner walks around with an short a-hole attitude and this is truly a trash place. Happy bidding!
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November 2023 by Ron K.
The trifecta, service is great, selection there is a great variety of different items. Great value on the majority of the stuff they have there. Ron
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November 2023 by Jason H.
This place is an absolute joke. Noting they sell is accurate. They inflate value on site so people can bid. Not honest at all. Adding none accurate value is morally unethical. There fall back to everything is all sales are final I wish the owner can have a quick sit down with me..
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September 2023 by Linda R.
I am so sick of this place. People should never buy from them. every thing is junk they lie on the site. They say new in box but the pan i won was used and the candle warmer also said new in box but it was broke. I have tried so many times to buy from them and every time I get junk. Don't waste your time or money this place is very bad news
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August 2023 by Nathan K.
I brought from them couple time to resell but never had a good value from them. I wouldn't buy from them again.
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May 2023 by Timmothy H.
Scam watch out If I can leave zero stars, I would all the items they post pictures of are Fake from online the second and third picture is usually what you're buying. After I complained about it, they told me I should've came and looked at it I told them I did and it was in good shape. The problem is, the workers when they're taking it out to the car, they break it because they are careless with the items and then they harass you for a tip. After us making a complaint regarding broken items that the workers broke they blocked us entirely.Save your money and buy it from the store you're going to end up paying the same amount they add on tax and also a buyers premium of 15%. When picking up your items and it is broken you are still forced to take it. If you do not pick it up, they will ship it to your house for a ridiculous additional shipping cost.
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March 2023 by Alissa S.
Save yourself money and complete frustration. Many of the new in box items are damaged or missing parts or have major defects. On top of that they charge a 15% fee on top of what you bid on plus tax!! Also be careful of the small Mexican guy he is shady and will pressure you into signing your invoice that you have all items when you don't and then they refuse to help you or give you the items even if they do have them.
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July 2022 by Tami J.
If I could give it a thumbs down I would. The Ladies in the office are rude. I haven't been here for a couple of years. So I went to pick up my rug that I won...I was early. But I stopped to ask the gentleman, who seemed to know what was going on. And asked him. Explained I was early, but was wondering if I could get my rug. He told me, after he looked at his clipboard and said, "yes, we are ahead of schedule so we can accommodate that request" he said just go back to your car and text your info. So I waited 30 mins and nothing. So I walked back out and asked another gentleman, If I had done something wrong. I texted the info and haven't heard anything. He told me to call the number. So I did. And he said, "ok, we will bring it right out. And than...... the the text messages began from, The office "ladies" don't worry I won't come back and I will spread the word also about the "the witches" in the office. Good luck.
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July 2022 by Julie D.
I've tried to use their service twice. Both times there of been major issues, and when you try to call the mailbox is full and you can't leave a message. If there's a problem with your registration they expect an email and believe you are just waiting for their email back even though they have a phone number to contact you. One of the items I got never worked at all it was completely in operable, so they made a great deal of money on something that never worked. Beware if you're going to bid on things here.
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September 2021 by Anita R.
Spare yourself a lot of grief and NEVER EVER buy open box items unless you have physically inspected it first. I own multiple items waiting for them to come back to buy just for a part that was missing from my open box purchase. I tried thr manufacturers but they are all discontinued items so it is our loss. At least they were able to send me assembly instructions that were missing from a tv stand we got. Go through the catalog and add items you like before bidding. Sometimes the same item appears several times in a catalog. Other than that we love the place. Lots of discontinued items in great condition at great prices. The staff is not big on PR so don't expect a smiley face sticker or, "Please come again!". The young guys helping are respectful and helpful.
