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July 2024 by Mo Malakooti
I had two medications to pick up and received a call that they were ready. When I arrived at the pharmacy, the pharmacist told me that I could get the second one over the counter. After searching and not finding it, I had to wait for a while to get my second medication. I wouldn't recommend this pharmacy, as similar issues have happened before.
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June 2024 by Daniel Chui
Sanjay at the photo center was very kind and helpful. He helped me reprint a passport photo that was too dark. Totally awesome guy that really made my experience in the Photo Dept very smooth.
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June 2024 by Jaiping Liu
The customer service routinely leaves you with an icky feeling upon exiting the store.
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June 2024 by Tristian Nei
The guy working on the photo section he’s idiot I will never come back here again I take the passport photo only 5photos I have to wait 2hours
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June 2024 by Kashawna Williams
While searching for refreshments this sign was found on the refrigerator at Walgreens! I’m excuse me what are the employees doing,obviously not their job. Why should the buyer have to check for expiration dates? Disgusted. And embarrassing for Walgreens.
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May 2024 by Trianon Alex
The employees don't know what they are doing,don't buy anything from here
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April 2024 by Divya Prasad
Doctor sent in a prescription at 9 in the morning, wasn’t ready at 5 in the evening. Only one person at the counter and line was a mile long. Took me 30 mins to get to the counter and 30 more mins to wait for the prescription to be filled
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January 2024 by Phanindra Gunturu
Scientists could discover new medicines and get FDA approval in the time it takes for someone to stand in the pharmacy queue waiting for turn
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December 2023 by Srinath H.
Well their pharmacy gave a time of 930 on a Saturday for getting a shot for my wife - apparently they don't open till 10AM on a Saturday. I could have given zero stars. This location on Decoto and Fremont always has issues - long lines, unreliable timings etc.
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December 2023 by Rohit S.
Worst pharmacy ever. Staff are under trained and over whelmed. Every time I'm here I have to wait over 30 minutes for getting my meds. Please use the 24hr Walgreens at Mowry instead!
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November 2023 by Scabrous V.
Walgreens is a criminal operation. More in a moment, but first I'll just say that most of the floor staff are innocent and doing their best, and the pharmacy crew are among the kindest folks on earth. My issue is with corporate or IT or someone(s) at the organizational level. EVERYTHING in this store has THREE PRICES: 1) The shelf tag price. 2) The price shown in the Walgreens app. 3) The surprise higher price when you actually get to the register. This is NOT just a one-time thing, but a CONSISTENT PATTERN. I've brought the shelf tag issue to their attention...that time it was just a 20 cent difference and I'd let it slide, but wanted them to know it was "seen" and a recurring pattern. They just nodded and sighed and said "We are SO under-staffed." Today though...an item shows as $24.99 in app, and then a BOGO50 promotion...buying two should total 37.49 + tax at the register. Instead, they ring up at 31.99 each and NO promotion. I explain that's not right, not what's shown in the app. They give me attitude. "Where are you seeing THAT?" So I bring it up, zoom in on the price and the promotion. "Well that's wrong. They're $31.99 each." I'm trying to be polite and not go all Karen on them. "That's...like...bait-and-switch or something. You can't do that, it's literally against the law." They scan it again with their mobile scanner this time, which presents the item in the same Walgreens app interface...and it comes up at their scam price. I scan the SAME BAR CODE with my phone, it comes up 24.99 and BOGO50. "Well the system says 31.99," they tell me. "Okay, fix it," I say. "I can't. That's what the system says the price is." I try my best to explain that I'm not mad at them personally, that I know it's "the system," but this is a criminal act, the store is breaking the law with this price switch. They can't fix it, they won't get a manager, and a line behind me is starting to queue up and this needn't be their problem. So I put the items back and stepped outside and tried a different approach... Find item in Walgreens app. Make sure "show in-stock items only" is selected. Add two to cart for pick-up. Go through the app check-out, price and BOGO50 deal are correct as intended. I'll just wait in the lot for a few minutes while they pick up the same items off the same shelf, and I'll get a text message when it's ready, and pay the correct price. 15 minutes later I get a text, "Sorry, we're unable to complete your order and it has been canceled." I go back to the app, search for same item, it now shows as "Not sold at your store." The same item that's right there, on the shelf, that was in my hands just a short time ago. The ridiculous hoops they jump through to show one price and then not honor it. So obviously fraudulent. Everyone at Walgreens HQ deserves jail or worse. A curse on them all!
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November 2023 by Damian Urias
This is a very nicely kept Walgreens. Super clean. Cashier was super nice as well.
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October 2023 by Mez P.
Pharmacy. I think since the Lucky' s chain moved all the pharmacy customers to Walgreens the service has gone down. Called 6 days ago to have a prescription filled. Check in with them they told me they did not have it and that they never recieved a request from me. They said i must have called the general "main" pharmacy line. Not i didnt. I spoke to the pharmacy on decoto.... Or so i thought. The tech said that part of the rx would be ready today. So instead of me picking it up..... I just called another drugstore... ready today
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October 2023 by Robin Ram
Horrible customer service. I called the store four times today for assistance, stayed on long holds, and when my call got picked up they hung up.. all four times. The store manager/s need to be held accountable.
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August 2023 by Madel Nimer
Please go to different store if you need prescriotions!! This location sucks!!! Had to wait an hour just to get a pick up prescription!!!!
