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July 2024 by aleslie0
Terrible service. I was recently on old for 45+ minutes. I heard someone open the line and then transfer me to another department to only have their system hang up on me.
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July 2024 by Janet
I chose this pharmacy because it was 24 hours and had a drive through. How great is that? No. Every time I get a refill, they tell me there is a delay while they check with my provider. Why do they need to check with my provider when they are the one who wrote the prescription. So I also decided to use another great perk they have—delivery! First, I had trouble with the online order form to get the delivery. Then because that took so long, I couldn’t remember if I ordered or not and ended up ordering twice which they charged me for. BTW, Same day delivery has a $6 fee attached, so when they ultimately sent a message that my order was ready for pickup, I was a little upset. You think?? Not to worry, I will call and straighten this out. They let me ring the phone for 30 minutes. Oh they had a pleasant recording telling me I was next in line, but after a while, it was clear they put the phone on hold so they didn’t have to answer. Not to worry, I’ll call the Manager. I got a clerk who said she would connect me. Guess what? The phone rang and rang and rang!! So I thought my only recourse was in writing. And that’s why I’m letting you all know about this atrocious excuse for a pharmacy. Stay away from here. This is not a business you want anything to do with. You’re welcome.
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June 2024 by Susanne Lomas
I’ve been on hold to try and check on my prescription for a hour and it just keeps putting me back on hold. This is just a waste of time. Why don’t they have any one answering the phone or have an automated service that tells us if the prescription is ready.
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June 2024 by YAS YASI
If you want save your precious time , do not do any kinda business with this particular store, they do not even care about your time , they just drag you to store even after you received a text message that shows ready for pick up and then say that you need to come back later after you just waited hour and half on the lane. I had prescription that took 4 days to get ready for pick and I visited 4 times , they just bunch human BOTS.
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June 2024 by Martin Amir
I gave a prescription and they said it will be ready for pick by the next day , I went back the next day , they said part of the prescription is ready for pick up and the rest will be ready later , we waited 3 days and after 3days they texted us that it's ready for pick up, I went back again and obviously was a huge lane so I waited more than hour to be in front line , when I asked them I need to pick up the medicine, they said it's not ready and I need to come back in 30 mins. I said I received a message that shows it's ready , but they say I'm sorry , come back later. They do not deserve any Star on customer review, they don't care about your time. Don't wast your time on this specific store, horrible experience.
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June 2024 by Benjamin Rowland
The pharmacy staff at this location is hit or miss. The last two visits I had major problems with the larger impatient gal behind the counter (corn rolls and improper english). With laws around hipa, and promises made by other staff, the behavior of this staff member was unacceptable. While in line there was an older gal complaining about waiting for 2 hours for her perscription and when an employee told her it was ready this gal who helped me was super.combative with the old lady (who was super.sweet and chatting everyone up). I myself was told that my order would be ready any time after 8 am. The same gal behind the counter said if I would not allow texts she would not be able to give me any time frame of when the medicine would be ready. Obviously she could have but was just upset and having a bad day. Completly unprofessional and unacceptable. I hope this employee is repremanded or terminated for her unwillingness to represent the Walgreens brand properly. I myself will be changing my pharmacy to rite aid or CVS. This way i can get my perscriptions without the added stress of dealing with an emotional employee who obviously hates their job...
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June 2024 by Ashley Smith
I cannot stress enough how awful of a customer experience this pharmacy has. This store obviously does not care about its customers. Whenever I call it’s impossible to get anyone on the line. After 30-45 minutes the automated system just hangs up and I have to start over from the beginning. It’s a disgrace, to make people who are sick and in pain to have to relentlessly contact the pharmacy for there to be any progress on a prescription. My doctor called in my prescription 2 hours ago and I still can’t reach anyone in the pharmacy to confirm that the prescription is received. Never again… this will be the last prescription this pharmacy will ever fill for me. I strongly urge everyone to get their prescriptions ANYWHERE else.
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June 2024 by Khyber St
Zero star for that walgreens she told me your medicine will be ready in 45 minutes i was waiting more then 45 minutes when i come back he told me its not ready take 1 houre i was ask him to why its not redy he say I don’t know if you can’t do it just close abd go don’t play with people and call our doctor to we can not take medicine any more they are liar the don’t give you the medicine that your dr give you they are liars your insurance pay for medication but this walgreens steals
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June 2024 by Preet Gill
I went to the pharmacy and they took so so long for the prescription
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May 2024 by Frankie Hernandez
Ever since covid ended the pharmacy has been horrible at getting to the windows and help a customers. Also they keeps sending you notifications pick up your meds when you try, there's no one there to help you or there's something else going on. I hate this place.
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May 2024 by Supamu Iranai
Wow. This place is embarrassingly bad and should be shut down. Garbage is overflowing on the outside of the store, floors and the inside of the store are dirty too. Staff seems completely lost, undertrained, and nothing gets done quickly. Worst overall experience in a retail store to memory.
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April 2024 by Ningning Zhou
This pharmacy is really not well managed. I have to come to the store multiple times to get a medicine. They either have no prescription, or insurance issues, or couldn’t find prepared medicine, or run out of medicine etc. I was so unlucky and have to make a few trips to get a medicine. It happens to most of the pickups. It is really frustrating.
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April 2024 by Prateek Asthana
Almost impossible to get pharmacist to discuss or order refills.
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April 2024 by Venkatram V
It took me an hour to get my pick up. I am not coming to Walgreens again
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April 2024 by Patricia Rodriguez
Wish I would have read the reviews! Worst ever. Been in line 30 minutes at the pharmacy- still 2 people in front of me.
Do Better!!!!!
