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June 2024 by Vi G.
We went through their advertised to be "new" carwash, and throughout the wash there was no washing foam. My father went and got a worker who put us through the wash again, and we could see him taking a video and calling someone when, on this next wash, there was no foam the second time around. My father goes in to request a refund, and when he comes out with who I assume is the owner, the man is screaming at the top of his lungs at my father, accusing our car of looking "brand new", and that he's willing to "bet his station against our car that there's foam". My father sternly tells him not to yell at him, but the man is being completely unprofessional and making a scene not only in front of us but in front of the entire store as well. I honestly don't know how this gas station is getting business if this is how the man who owns it decides to operate any time there is an issue. Completely insane behavior, enough so that I didn't feel safe getting out of the car in the chance that he'll start screaming and insulting me, too.
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March 2024 by Taras Mazepa
I loved this place in the past, but recently they have installed new car wash system and result is bad. I paid for the most expensive option which should include pressure washing, but there was no pressure washing, as you can see on the photos.
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October 2023 by Kish
One of the few Touchfree options around! The stall is friendly (attended at machine). The machine on the waiting line doesn't accept credit cards, so you must prepay at gas pump or inside the store via card before getting into the line, to get a receipt with a wash code. The waiting time in line was 45 mins on a weekend afternoon (3pm).(-1 star) Unfortunately, the wash does not clean the lower half of the sides of the car well. It was still dusty.(-1 star) The automatic dryer is timed at 50 sec, which is much lower than the 80 secs we typically get at other car washes. It's an overhead dryer only, so no drying the sides of the car. In addition, the dryer is on a car sensor. If you pull too far forward to dry the rear of the car, the dryer shuts off. When I pulled forward to dry the rear hatch of the car, the dryer shut off with 20 secs remaining. So I really only got 30 secs of drying time.
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September 2023 by C C
Not functioning well (confusing lights sign/position) and car is not clean after the wash
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July 2023 by Farah Shartaz
Do not go there, it's a real pain in the butt. Instructions are not proper at all. And the dryer is not good. Wash is medium but the experience is bad, with the longest line ever.
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July 2023 by Pavan Kumar
Only cash option! A bit of confusion inside the wash area when it comes to dry place.
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July 2023 by Aditya dev
Worst car wash I have seen
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June 2023 by Mary A.
Valero at The Hub shopping center at Mowry and Fremont Blvd is the worst! Car wash never works properly and doesn't clean well. One guy that works there is very rude. Gives off the "I'm a male and you're just a dumb female" vibe.
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May 2023 by Cal N.
Paid for the best car wash option, but it didn't even finish before turning on the fan blower. The wash must be broken, my car was still dirty on top and the whole back.
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April 2023 by Ashmita Tamang
Very bad customer service went for car wash and gas! And asked for the car wash code number, person sitting in the front desk was so rude and showed bad attitude that i have to look everywhere in the bills and search by myself.. i am like its my first time so i was making the conformation and he said do everything by yourself , don’t ask him anything.If its like that what’s his job???? 0 star for his rude behavior and it was not only for me the person in-front of me was also behaved same.
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March 2023 by Chris M.
Very rude cashier. I bought some fried chicken and I go to the closest cashier to me and the cashier can't be bothered to move several feet to the other register. He proceeds to mock me for not moving to his register. Unbelievable unprofessional.
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November 2022 by Orlando August
Love their car wash
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October 2022 by lokesh
Good price, only issue I had was that it was not very intuitive.
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October 2022 by Mirza Sohail
One of the worst car wash in bay area, i went there and in $10 it just did foam not even rince properly, when i came out car was as it as it was before. Not a good clean, no dry. Avoid this carwash.
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September 2022 by Kiran Haranahally
The way up app purchase wasn't working. I had to buy again after going there. I had call the app company to cancel. Also vacuum takes only quarters and only allows for 4 mins
