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May 2023 by Juliana Lin
I would like to give a shout-out to Grace. Came here today to activate a mail box my son had applied for online. Grace was very helpful, guiding me through every step of the process to get it activated. Despite being the only staff at a busy branch office, she was super patient, thorough, and very friendly to everyone.
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January 2023 by Jess C
Service has declined after Jerry and Carole retired.. very sad both awesome people are gone and disappointing that service isn't as good as before.
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November 2022 by YooBin K.
It's in a small old mission plaza tucked away in a neighborhood. The USPS is quite small but has a warm charm to it. There are historical photos hanging on the walls as well. It's nice to browse while you wait in line. Ms. Grace was very helpful and adept as there was a line slowly forming in the morning. She helped me send out the certified mail.
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May 2022 by Pratik Vyas
Super friendly and helpful staff. Kudos to Jerry for being an amazing person!
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March 2022 by Edi Styles
I hate leaving negative comments. I'm a cup half full kinda person, but I am reviewing this business because they need to improve on their customer service. This review comes from over 20 years of visiting and avoiding this place, more than often I find myself driving to the Irvington post office when this place is less than a mile away. I walked in, there was no one in line, I said hello and neither of the customer service people even acknowledgd my presence. When i put my packages on the counter they were just going to put them in the back. They had attitude about scanning my 5 packages for me. If this had been one occurance I wouldn't say anything, nut they even have attitude when I ask to see the available stamps for sale. I will continue avioding this place for now. I hope something changes soon.
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February 2022 by Gerry Dulalia
Stop by for dropping mails and buy something I need. Good place nears my Ohlone College works. Good services.
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September 2021 by Shawna Jorat
They get a 2 star only because the people there are nice but MAN they are understaffed and SUPER slow. I might as well be at the DMV.
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September 2021 by Jaclyn Y.
I hate the Dusterberry location. Even though that one is closer to my home, I drove here because I didn't want to deal with the horrible employees there. I had a great experience, and I'll continue coming back to this location. It is located in a small plaza. There's plenty of parking on the street and in the plaza. It's a very small post office. When I went on a weekday afternoon, there was only one person working. However, he was so kind and friendly! He was patient even though people kept coming in. You know, for a lot of us, it's just one errand we are completing when we interact with the post office staff. For them, it's their whole day. It does take grace to deal with the whole variety that they encounter. While I waited in line, 3 people interrupted and cut in front of me to ask their own questions. It was honestly pretty rude. However, the gentleman handled it gracefully. A tip? It doesn't matter if you're there to "just buy one stamp" -- please wait your turn like the rest of us. Your time is not more valuable.
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June 2021 by Jay T.
The best part about this post office is the amazing staffs here. It's a very small post office on Ellsworth. very limited space; sometimes it's a gets crazy busy, especially during holiday time. But the way staffs here handle the situation and conduct themselves, commendable. They receive you with a smile and do their best to serve you. Always had the positive vibe from here. Ever since I move to mission area, this is my go-to post office. You need to get inside the office, only if you are dropping a big package or need some other service. There's a drop off mailbox outside at the driveway exit. That's very convenient as you can drop the mails even without getting down from the car. Parking in that plaza is a tough thing to find. Try to find some parking on Ellsworth street. Not many, but that's where I always look for parking when I have to go the post office or even to any other businesses in that shopping plaza.
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April 2021 by Sehejdeep C.
I am a Fremont native and have been going to this USPS for over a decade. I have never had any problems here, and the staff-especially Carol-is super friendly and patient. I have been to all Fremont USPS locations, as well as many in the Bay Area, and even ones in NC + NY, and this location is by far my favorite. Other USPS stores should honestly aspire to be as good as this one. The team is efficient, all sizes of flat rate boxes are in place, and packing tape is always in stock. I mean, what more could I ask for? 10/10 at Mission USPS always
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January 2021 by Laura Chen
Best and kindest staff!
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January 2021 by Toby W.
This my favorite post office to go to!! The Asian guy Jerry here will take care of your package like it's his own! Man deserves a raise
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September 2020 by Carolen M.
I was needing to send out a hair donation, get some forever stamps as well as do a return. So searching to see where the closest USPS spot on my errand runs yesterday, I came across this spot. I was surprised it wasn't on Yelp yet! So of course, trying to be a good Yelp steward, I added it. L O C A T I O NThis USPS spot is located in a small plaza called Mission Shopping Center just off of Ellsworth St. There's a very small parking lot which someone almost backed into me quickly and had I not honked quickly I would've been in a horrible accident! Goodness....so be careful and be vigilant. There's a few shops, restaurants, etc. that share this space.I N S I D EAs you walk in, you first see a small room full of mailboxes and to your left you get to see the tellers/workers. That's also quite a small room considering I'm so used to going to larger USPS spots like in Milpitas. Actually I'm used to being in larger USPS locations in general so this was quite surprising for me.S E R V I C EI was greeted and the person handling all my stuff was cordial. She did help me out when picking out some forever stamps and was surprised I was sending out hair in an envelope. But hey, I gotta donate it! Anyways, I was surprised there was no line as I'm always standing in some kind of line in a USPS. But here in the afternoon on a weekday, absolutely no one...well one other person was there packing up her stuff for mailing but I was basically in and out in 5 minutes. O V E R A L LA quaint USPS spot where you can get your mailing needs and services. No frills, no lines, good service. Hey, can't beat that right? I won't mind sending out mail through here though maybe I was lucky this first time. For now it's not a bad option for the area!
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May 2020 by Suki M.
Kicking off the new YELP #ThankYouThursday. I want to say thanks to all postal workers for working through this Covid19 shutdown, the mail continues to be delivered the workers are still at the postal offices, the truck driver's are still moving the mail around the country and the big postal warehouse/clearing centers are still running despite the fear that must come along with going to work these days and sending their children who are still out of school to daycare, whether to a relative's home or an official daycare. It is so cool that this little office is still open on Ellsworth I hadn't been to this one in ages... Still good service its nice to see after all the years they have been in business. The brave souls still working my hats off to all you amazing brave souls! I applaud you and THANK YOU for continuing to serve the rest of us staying home to help protect others as well as ourselves! Stay positive, safe & strong!
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April 2020 by EC N.
Since we moved to Fremont, we lost a lot of our mails. We have called the post office three to four times to complaint. Each time they said that they would get back to us to find out why we lost mails, and each time, no one returned calls. Also, our mail delivery times often from 11 am to 7 pm each day and never is consistent. Several times, no mails were delivered even we know that we had mails because we signed up for digital mail images. This is the worst mail service we ever had. Is this the service we paid for with our tax dollar??? Some one needs to look into this and find out why the mailman is not delivering our mails and why each day, the delivery time changes so much??
