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February 2024 by Marit Berre
I got passport photos for my kids at this store before, and I've shipped numerous packages and it's my default place for Amazon returns. I've never had any issues and the owner is always very nice, friendly, and helpful.
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February 2024 by Farida Fajardo
Rude staff doesn’t seem to like their job. USPS SHOULD FIRE THE STAFFS THAT ARE CURRENTLY WORKING HERE! Ur staff has bad customer service and very rude ! So Uneducated
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February 2024 by Andres Echeverria
ups is a trustworthy company
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February 2024 by Tosha Kamath
Kind and helpful staff especially Dapinder who was very informed about the notary process for passport renewal. He helped us out with notarizing documents and gave us detailed information regarding what needs to be done.
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January 2024 by Ravi B
Poor service. No space for drop off. People who don’t need a receipt they also need to wait longer time….!!
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January 2024 by Hao Li
I live nearby and ship here a lot. Happened 3 times when I returned an Amazon order here and they lost the return packages. When I came to ask for some investigation of the package list they just refused to and assumed it’s my problem. Owner is very rude and the staff is very slow and don’t care about customers waiting time. They just took their time and chitchat while many customers are waiting in line. Not recommended.
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January 2024 by V K
This is a great UPS store and managed efficiently. I had a great experience dealing with them as they went above and beyond which is synonymous with UPS service.Manager Depinder helped with package hold and helped to store it for extra days during holiday break.When visiting store, I saw him actively engaged to help customer find the best shipping options as well.I would highly recommend people going here and give them business.
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December 2023 by Avian Liao
I would like to give the highest review for this UPS Store. We returned 29 items and the QR codes (for some reasons) cannot be recognized by the scanner. The owner used her experiences and help to take photo and successfully scan all the boxes. He is patience and very helpful. He is the nicest owner I have encountered. His store deserved the highest review.
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December 2023 by Sakthi Vignesh Radhakrishnan
Can you give a thousand stars. If yes then this store and mainly Dapinder who manages this store needs it. What an amazing customer service. Just give that man a promotion and bonus. He totally deserves that and more. Always a delight to work with him. He is so knowledgeable, friendly and super fast.
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December 2023 by Jawad Qureshi
Dapinder he is the best . I been coming there for many years. He is always there very friendly, very knowledgeable, any time we need help he goes extra mile to help us out. the entire team is excellent all-around experience.
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October 2023 by Janardhan K N
Always friendly and welcoming! Whether you ship from them or take a printout or even amazon returns. Very friendly staff!
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October 2023 by Luis Soria
Like coming to this location except when I have to deal with the older bald guy, seems like he’s always in a bad mood! Never says thank you! Man if you don’t like your job do something else, you are in customer service!
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September 2023 by Chalitharanga Niwunhella
Beware of rude and explosive behavior of the staff. Overall, it was a horrible experience at this particular store.
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August 2023 by David Song
Best UPS store in the area. Great staff. Professional and friendly. Consistent high quality service in the last 4 years I’ve been going there. Highly recommended!!
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August 2023 by Jiazhou Liu
Honestly the best UPS Store around east bay
