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November 2023 by nikhil singh
Earwin from the tech department was very unprofessional. I went with my grandmother and tried to get her iPhone activated by Consumer Cellular. Earwin kept talking over my grandmother and seems to be very agitated that he was the only one working in the department. He was taking out his frustration on us. Please be mindful of how you treat your customer, even if your are in a tough position.
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May 2023 by Priyanka K.
Great store always clean and fully stocked. The only concern is the long lines in the afternoon. Definitely need more cashiers that will make it more convenient.
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April 2023 by Denise W.
Shoppers beware, if you use the self checkout be prepared for the clerks assigned to this area to clean around you if you look like a potential thief. The clerk had a need to clean and adjust products all around me for more than 10 minutes and not say excuse me or pardon me. She walked away once for a few seconds but came back. I did not observe her doing this to any other customers. Very dissatisfied.
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April 2023 by A T.
I wish there was an option for minus one on here. I've been calling target Fremont hub location since last week at different times of the day giving them benefit of doubt that they may be busy or short staff but my goodness a whole week and Yes I can go up there to inquire but that is inconvenience to a customer and that's why I wanted to speak to someone there prior to going so now I have no choice but to drive up there to ask simple question whether they would be able to exchange an item with regular and gift receipt if an item was bought at a different target location. Bad bad service Target do better than Walmart.
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April 2023 by Helmut S.
I'm glad we still have a Target at the Fremont Hub, but it's not perfect. I wanted to leave feedback for management only, but apparently there's no mechanism for doing that in their online environment which shows me they're really not interested in feedback or improvement. This is not surprising based on most of my experiences there. It's just good enough, so why bother improving? So I'll leave my feedback in public. My gripe today is only about their customer service. Buying one item on a Tuesday at 2:00 PM. Only one cashier open with a line (a 2nd cashier is pointedly telling other people her line is closed when she finishes this last transaction) plus about six self-service checkouts also with a line. I get to the front of the self-service, pay with my Target Redcard, and I am reminded by the screen to be sure and take my receipt. I wait about 30 seconds and it's clear no receipt is coming. I assume it's out of paper or something, but it let me finish, so I don't really care and I grab my item and start for the door. I tell the attendant who has been standing 36 inches away from me that the register is not giving receipts, so she can do whatever it needs to get going again for other people. Here's the part that bothers me a lot. Instead of saying "thank you", "I'll take a look", or "I'm sorry. We'll fix it", she says "No. You're wrong. YOU have to reach in like this and pull out the receipt when that happens", and she proceeds to stick her finger deep into the receipt slot (which is not identified in any way), eventually pulling out a long strip of about 8 receipts that had built up in there, and handed them all to me. So strange that the attendant (can't call her a cashier, because she's really doing nothing) is defensive about a customer calling a problem to her attention so it can be fixed. Especially when it's messing up her efficiency as everyone on that register stands there an extra couple dozen seconds waiting for a receipt that's never coming. And by the way, if you know it does this, report it and have it fixed, and watch for people having this problem so you can quickly resolve it until it is fixed. Anyway, welcome to the friendly town of Fremont. We'll keep giving you our money, Target, and you and us will just keep feeling bad about every tiny interaction we have with you. Great business plan.
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March 2023 by Joseph A.
This store is always more expensive than somewhere like Walmart, but for a higher quality item, it's usually worth the cost. Many of their items can be found on Amazon for a lot cheaper but if you shop around for weekly specials and clearance items, you can save yourself a lot of money.
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February 2023 by Desmond Z.
i was shopping at my local target around 1030am in the electronics department ago and a gentleman comes up to me and says, "are you bottom?" i said," excuse me?" he then repeated himself and i asked him to clarify. he then said ohh nevermind i was just wondering if you wanted a blow job. i said that's very inappropriate don't ever talk to me like that. he walks towards me cracking his knuckles and im thinking he wants to fight but he just walks by me. two of their staff watched this happen and i asked them if they knew him because they made it seem like it was normal and as if nothing happened. i asked them if they can call their security team, lp, a manager or whoever. they couldn't get a hold of them so he had to walk all the way to the front. he said they were too busy with something else but as soon as they finished they would get him out. they finished doing what they were doing and security still let him shop around. the employee that heard it all said the reason why he didn't do anything was because he thought i was going to f*** him up and he wanted to give me a chance to get away. when i saw security was free and the gentleman was walking around the store freely i just walked out.staff didn't do s*** and thought they were being cool with me to let me get away?
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December 2022 by Dominick N.
One of the best shopping locations in the area.Clean, spacious and comfortable are the most basic feelings
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November 2022 by Jessica M.
It's Target, I mean... what the hell is bad about Target?That's really all but I had "38 characters" to waste so here's this
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October 2022 by Sena V.
This is my first time at this Target yesterday, besides drive up, and I can't believe the service that I've received there. I was with my cousin, niece and sister. When we walked in we couldn't help but noticed that their Starbucks cup was fully stocked and we wanted to see what they had. I saw three employees behind the counter and they were going over something together. I didn't mean the bother them but I also I just wanted to know if they were open and if they weren't, then it's okay. When I went over I said "excuse me" nicely and twice and by the time they noticed me, they looked up, annoyed, and just said "we're closed!" loudly, before I could even say anything. I thought it was so rude so I looked at them said "okay" and walked away. My sister saw what happened and she said "let's just go". After that we continued shopping and grabbed everything we wanted and proceeded to checkout. My cousin and I were at checkout and my sister had a return and she went to the exchange and returns line. By the time we were done with the checkout, my sister was done with the return as well. I saw her face and she was in disbelief and I asked her what happened and she told me that at the end of the exchange, while getting the receipt, the employee tossed the receipt at her. At this point, I was just flabbergasted at the treatment that we were receiving by these employees. I've worked at target before and I know it's not the best working there but I wouldn't treat a guest the way they did to us. I don't think I could return back to that location. I would recommend taking your business elsewhere. I'd refund my one star but they'd probably throw the receipt at me too!
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July 2022 by Kamilah C.
This is the worse location I've been to. The bathrooms are filthy, the carts have trash in them, the overall store is a mess (stuff everywhere). Employees are not friendly. My daughter and I were standing in line for about 7 minutes. Cashier seen us standing there the entire time. All of a sudden she says she's closing and can't take us!?? She has me taking my Items off and back into the basket. I go to another line (mind you the store is busy and lines are crazy). Standing in that line for about 10 mins. During my 10 mins wait the cashier that told me she was closing took another customer!!! I was pissed. After she just told me she is closing, I had my stuff out of my basket. Train your employees. I will never recommend this location! The GHETTO
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April 2022 by Quandale D.
A very short fat girl who was working as cashier was continually showing me attitude after I simply asked a question. Not sure what her deal was but it really ruins the experience of shopping there and is distressing. Im not going to shop here for a while.
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March 2022 by Allie C.
This store is seriously losing it! I didn't have my phone with me and I'll try to find older pictures but there's nothing on the shelves for cat food. I was talking to the cashier and of course you get that I don't know. The woman behind me said yes it's been horrible for the last month. I went to talk to the manager Ant I said that store is kind of losing it. There's no cat food I don't know if I'm going to stop here anymore. You know what he said to me when I asked him why there's no cat food? He said why should I tell you if you're not going to shop here anymore. That's management for you. Drew in the makeup department is your only asset. Management needs some etiquette classes
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March 2022 by Jay T.
This is my preferred Target store in Fremont. Regular here for around 6-7 years. Quite big and you will always find whatever you are looking for. Ever since the pandemic begun, I use their pick up at store facility a lot. This review is more focused on that. Never had a single problem for the numerous pick up in store orders I placed here. Pick up was always easy even though there will be a long line at times. They had the pick up and return at the same place, which makes it a little difficult in terms of waiting time. Since they started the revamping of the pickup counter, it's been very smooth. They have a makeshift counter for pickup and that's really fast. Checkout during the rush our is always tough here, despite having numerous checkout counters and self checkout, there's always a long line. Staffs are good and service had been always great.
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February 2022 by Cherylann S.
Even though the governor has dropped the indoor mask mandate, when I entered Target at the Hub, I felt like I was at a Halloween party. All employees and guests had masks on. The clerk who checked me out backed up when I came to her check stand without a mask. Very disappointing to see and experience. I will not be back to this store until it normalizes the shopping experience.