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December 2023 by Kevin J.
This Target gets a good enough rating from me for their okay customer service. I came in to buy a couple of things for the house, like bedsheets, towels, and more. I wasn't planning on buying much but got carried away. The staff at the store were helpful but also very slow. It took forever to ring me up. Overall, an okay experience. I found what I needed.
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December 2023 by Mike R.
I tried to use a $50 Target gift card I received at this location, they verified it was loaded with the proper amount of money but Targets policy is you cannot use a gift card to purchase another card. I was trying to purchase an Apple Card to reload my ITunes account. The manager was extremely rude and his supervisor, although very nice, was bound to not being able to do anything about it. This is ridiculous, a $50 card is worth $50 worth of merchandise, not limited to only high margin merchandise. I don't plan on going back to Target again based on how I was treated and their policy.
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August 2023 by Brandi P.
I use to LOVE this location...but something surely has changedShelf's not stockedMarket area is bareAnd it's like a ghost town when it's time to check out, no staff and no lanes open only self checkout.
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July 2023 by Jenn P.
Really like this clean larger Target location. They have almost everything. Clean store and stocked. The bathroom needs a redo and I know they have the money to get it cleaned up. Management is good and sales associates are okay. Opening more lanes is one of the things I see that isn't happening. Don't wait until the line is around the corner manage better or hire more people.
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June 2023 by Shiela T.
This review is for their Sales Associate, Jess. Went in there tonight and the first place I needed to go was the customer service counter to conduct an item return. While I was In line, waiting for my turn, another associate behind the counter was being chewed out by a customer with some issue about a gift card. That customer service rep. Did a great job by the way with that very irate woman. He held his composure, was apologetic and he was very professional!! "Great Job!" However, the woman insisted on escalating the issue ... in comes Jess. She basically repeated what the last associate had told the customer but I guess the customer finally got the clue at this point, calmed the F down and decided to just leave. Jess then assisted me with my return. Just pulled out my card, she credited me the amount and 'boom' ... I was done. Quick transaction. "No fuss, No Muss." Is that saying?? Went about my way, pulled out my checklist of items, filled up my cart and off to cashier #5 I go. As I'm waiting in line, I began to browse one of the books sitting at a nearby shelf - Nora Roberts newest novel, IDENTITY. As I'm reading the synopsis Jess comes along and asks, "Are you going to buy that book?" Just from her immediate tone I thought 'Oh, F-ck. What did I do?' I thought for a sec that I had damaged the book and she was expecting me to buy it. Like, 'you break it, you buy it' kinda store policy that I didn't know about. The book looked a bit beat up so I thought maybe she assumed that I'd done something to it. Lol. NOT GUILTY!! But, to my surprise, she says "Target has price matching. So you might be able to get this cheaper." She looks at Target online - $20.99. She checks Amazon - also listed at $20. Their in store price however was $30. I wasn't aware Target offered price matching!And I was so impressed that she had introduced me to it that I ended up purchasing the book. 'Here you go, Rafael!' (Working Register #5) 'take my husband's money!' (And I proceeded to swipe his credit card to pay for my new book along with the rest of the items in my cart. An unexpected purchase, yes. But, I probably would have bought it at some point anyway. I enjoy reading and I'd never read a Nora Roberts novel so .... i guess we'll see if I become a fan. "Thanks, Jess!"
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March 2023 by Joseph A.
Always more expensive than Walmart, but for a higher quality item, it's usually worth the cost. Most of their items can be found on Amazon for cheaper but if you shop around for weekly specials and clearance items, you can save yourself a lot of money.
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February 2023 by Jasmyn F.
Just a nightmare. Their drive up/pick up department is horrible. I went once and waited 30 minutes for them after letting them know I had arrived for pick up. If I had 30 minutes to give I wouldn't have done drive up and would have gone into the store myself. At that point I just left and cancelled my order and went to another store. I most recently made the trek to the store and they gave me the wrong item and then told me that the item was sold out in store. The order was confirmed and ready for pick up for a few days and I needed the item for an event. When I went to try ship the item it wouldn't arrive until after the event. Had they cancelled the order and let me know that the item was no longer available I would have been able to place the order in time and had it shipped to me. I called customer service and they let me know that they have no options to help me.
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December 2022 by Jessica B.
This target is struggling so hard in the grocery department . They have so many out of stocks in ridiculous. I can never find anything I come for in stock and their inventory on the app is so off , compared to what they actually have . Every single time I shop here I feel like I should take a picture or every single item I place in my basket because there is always price issues . Who is in charge of pricing at this store !?!!! Their check out lane had items pegged with 8 different price points , I see managers just standing there watching the check outs maybe they should realign the labor and use them towards price audits . Does this store ever have a store manager ? If so get a new one because this one is a POS and I'm not talking about point of sale
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October 2022 by Jose M.
I traveled from Hayward to buy a specific type and brand of baby formula . And even though on the website it shows it in stock I did not find it I mentioned it to the representative . he was able to double check by going to the back check in the stockroom. I had to share appreciate that
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October 2022 by Andrew S.
If I could this place deserves no stars. No one will help you. Been on the phone trying to reach someone for literally a whole hour and no one picks up. Y'all need to step this place up.
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September 2022 by Jenny T.
Definitely my favorite target in the area! It is usually very clean and the customer service of their returns, exchange & pickup are very friendly, quick and attentive. The pharmacy is not as busy as other target locations and most products are usually in stock compared to the Hub location where it is much busier and out of stock a lot of items. Compared to their returns department this location is vastly superior. The only downside of this location is that there are very few self checkout and cashiers working (especially on the week days). That is why I usually just order through their app for pickup because checkout can take 5-10+ minutes!
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July 2022 by Daniel T.
Who ever is in charge of this target needs to be replaced asap, it's so hard to get help and I feel bad because one of the workers notified me that they are completely understaffed due to "workers walking out"
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July 2022 by Ohdontyou W.
This store is always well-stocked and clean, and I love being able to plug in and charge for free while I shop. Kudos to Target for keeping their chargers in good working order. And the employees are friendly, too.
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June 2022 by Alicia D.
An okay location. Definitely the better option compared to the other Fremont one, but there are great ones in nearby cities. I've lived in the area since before this one opened, so I've seen it go from new and well maintained with super friendly employees to just okay. They have done some small updates here and there, like in the self care/make up area.
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May 2022 by Walia W.
Love this location due to the availability of kids clothing and friendly customer service from the Starbucks employees. I wish this store was kept cleaner, I've ran into a spider before, dirty shopping carts and disgusting bathrooms. However the location is extremely convenient. We usually go to Trader Joe's and chick fil a.