-
November 2023 by Willie Madsen
Great customer service, and a nice one stop location from plastic sheets, resins, fiberglass, tints, plastic polishes...
-
November 2023 by Noah S.
AMAZING customer service. I am new to the area and I was referred here by a friend. I had a vision of an item for my TESLA MODEL Y PERFORMANCE. And they were PATIENT, and made the whole process fun! I would highly recommend FREMONT location over anywhere; They take a REAL pride in their efforts and work
-
November 2023 by Jacki Cardoso
This place is the shining example of great customer service and old school craftsmanship!!! We had a very special sized signed bottle of champagne that needed a nice case. I called in the morning snd the gentleman on the phone assured me that they can do a custom case for my needs. When I brought my item in later in the day, David came out and helped me with my item. He took the proper measurements and made recommendations on what materials to use to make it look great. They were very helpful and nice and the job was finished even earlier then they had promised…we are lucky to have this location in Fremont and the folks in the shop are wonderful to deal with! Bring all your custom needs, they will take great care of you!
-
September 2023 by Erwin Litonjua
Been a while since I visited them for a project. The moment I stepped in, they were very welcoming and assisted me with the materials I needed and cut to size quickly.
-
September 2023 by Erwin L.
Been a while since I visited them for a project. The moment I stepped in, they were very welcoming and assisted me with the materials I needed and cut to size quickly.
-
September 2023 by Mike W.
I needed a piece of 1/4" ABS cut to 9 3/4" x. 18 1/2". That cost was $22. I get that material prices have gone up and they have to make money on small pieces. Fair enough...no issue with that. I timed the fabrication guy in the back and from the time he picked up the raw material, measured, made the cuts and placed it in my hand, it was an impressive 41 seconds. Super cool. I then asked, "If I measure and mark 3 straight lines I need cut (2 of them under 5"), how much will that be? The guy looked right at me and said $25 labor. They used to charge $1 a cut for these type of straight cuts and eventually made it to just under $2 years later. He wanted $8.33 per cut!!! Based on what I saw moments beforehand(even when he had to measure) these 3 cuts, already marked and measured for him, would likely have only taken him 60 seconds total. Even if it took him 2 minutes, $25 for 2 minutes means he thought his time was worth $750/hr. You're good, but not that good. I can make them at home with what I have just as nicely in less than 10 minutes. My advice...buy your raw materials from them for one-off pieces, but don't rely on them to help you otherwise...it is highway robbery.
-
July 2023 by Judy George
Machining and fabricating job was good. Staff including the machinist and front desk were super rude on the day I went??
-
March 2023 by Alanna B.
Called to ask a quick question as I was on my way there. Found out they were going to close in 10 minutes. Walked into the store five minutes before closing and was out two minutes before they were going to close. These guys are fast, know what they're doing, and had great customer service. I definitely don't make it a habit of trying to go in at the last second before a place closes but as a mama with two small kids in the car being turned away in that moment would've been hard. Thanks for helping me out! You have a loyal customer.
-
December 2022 by Synthia Lawson
Great service, special cuts at a reasonable price
-
December 2022 by Joyce Chen
super fast service! got my cut-to-size acrylic in less than five minutes ?
-
October 2022 by Denise W.
I came here to the location in Fremont to have a plastic barrier made for my handmade candle store kiosk in the Great Mall in Milpitas. The small kids kept poking their fingers in my candle wax time and time again, which got SOOOOOO f........n annoying. I gave them the measurements and they made exactly what I asked for in a great turnaround time. I plan to use them again.
-
September 2022 by mathew clayson
I've been relying on TAP for 40 years.
-
July 2022 by L M.
Got help today from Josh, in Fremont. He was helpful and got my request done in record time! So happy for the service and work. Thank you!!
-
October 2021 by Bud Ruby
After 6 trips to this store, the finished pieces are still not right even though I gave them exact templates of the pieces I needed. On the first trip, the person who took the order forgot to measure two parts, so had to go back for those. Then, the holes were either drilled off the mark or they were omitted, so I did them myself. On the third try, the oversized slot on one piece is still too wide on the remade part. But worse, each time, they refused to expedite remaking the parts, even though the delays were their fault. No apologies, nothing. I am going to try other TAP locations to get this project finished. You can see that the guy in the back who cuts the parts just doesn't care. No pride in workmanship!In response to the owner: I did, in fact, mention these mistakes to the young man who took the order on my fourth trip to your store. Second, I did not know about the mistakes until I took the parts to my job. Third, I chose not to wait because you were busy with a customer and I did not think you could possibly make the exact same mistake TWICE on such a simple part! And now, after two attempts, you want me to try a third time? Honestly, how many attempts do you need to get it right? How about an apology and a discount instead of excuses?
-
August 2021 by Joel Johnson
The staff are super kind. I came here for my eagle project for Boy Scouts, and they even gave me a discount. They showed me how to glue the plexiglass together and provided me with samples. They gut the plexiglass very quickly and the measurements were EXACT.