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February 2024 by Steve
Requested an RMA for defective RAM sticks, sent the items back to the company the first week of December. They haven’t responded to an inquiry about the status of replacement. I contacted Amazon as they sold through Amazon, and learned Silicon Power had been removed from Amazon as a seller due to too many issues/complaints. Way to go Silicon Power….
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August 2023 by Josh Liska
Have had great luck with SP products. My trust level is right up there with Western Digital. Give SP a chance, you won’t be disappointed!
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November 2022 by Andres D
Terrible company. I would never buy another product from Silicon Power. I bought 64gb Ram kit, one came dead on arrival. I did RMA, and their status page is useless. Their phone support doesn't work, no one answers. I have left voice mails and never got a call back. I email their support and they are useless telling me they are out of stock and will ship one "soon". I've asked what "soon" means with real date and they are not able to provide. Stick with GSkill, Corsair or any other big brand and save your self a headache dealing with these clowns.
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June 2019 by Pat K.
Excellent company to get your SSD drives from. Purchased many Silicon Products (SP) SSD drives and found they are all top notch. Their US customer service dept is excellent to deal with - warranty, tech specs, use specs. They a US distributor and you will have to buy the products from Amazon, Walmart, and Newegg.