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January 2020 by John P.
Microsoft Windows updates have killed my laptop 3 times. No mater what I tried my download would stop at 27 minutes. Pulling my hair out I found Doug at R & D Computer Networking and he fixed it and I had it back in my hands in less that 24 hours. He is an expert in the field and he recommended to me to replace my aging hard drive with a solid state drive (SSD). It uses less energy, producing less heat, has no moving parts, faster, and lasts longer...no brainer. His tag line is "Before your data hits the wall, give R & D Techbusters a call, and I am so glad I did. 5 stars!
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December 2018 by Lauren F.
Doug has helped our team (The Medford Real Estate Team) numerous times and has always done a wonderful job! Doug is an expert & a true professional at what he does. We recently had a renovation in our office and needed to move all our computers and printer to a temporary location, then a week later move it back to our office. Doug made sure our computers ad printer were up and running to ensure we can start our work in a days time. Truly appreciate all he does!
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March 2018 by Wendy W.
Doug has been helpful in supporting my home desktop a few times now. His prices are very reasonable and he does a thorough job in troubleshooting and providing me with options for repairs. He uses high quality replacement parts and has innovative solutions for keeping my system running smoothly. Doug has been in the Fremont area for a long time and I trust him with the data stored on my system.
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November 2017 by Kathleen M.
We are so happy that we found Doug! He was able to easily solve our on going computer issues and he left us the tools to keep things working correctly. We will not hesitate to call Doug again. We also feel that his rate was very reasonable.
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August 2017 by Jjfannie J.
when it come to computer problems i don't have to worry anymore i got doug. i have to say computer got nothing on doug( lol) he built two computer to meet my business needs can't be happier thanks doug god bless you.
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June 2016 by Ryan J.
Doug has been the IT professional for my businesses for years now. Before our network would fail and have down time on occasion and there IT group that was charging monthly fees always delayed coming out and made us feel like we were inconveniencing them when we called. We would fear the network going down and stopping business of 18 work stations and there high overhead of 18 employees. My only fear now is that Doug might retire before me, since I'm a relatively newer business owner. It's also refreshing to have an IT professional who likes people and can easily talk to people. Doug is excellent at getting proper equipment, servers, work stations, recovering data, networking, etc. Honest, hardworking man. I can't say enough good things!!
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June 2016 by Steve T.
Doug is a consummate professional! Not only is his response time awesome, he knows what he is doing, won't try to sell you services you don't need and always delivers prompt friendly service with a smile. He is definitely not your hi-tech personality stereotype. He is actually capable of having an intelligent conversation with you while not making you feel like an idiot. He is definitely my go to guy with any and all computer and network issues!
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October 2015 by Billy S.
Doug is by far the IT guy we've ever dealt with, no disrespect to anyone else! Doug is extremely knowledgeable, takes the time to educate his customers so they can handle the simple problems on their own, and is available to come by for a house call. We have called Doug on a number of occasions with some serious issues and he has always been there within an hour or two, has given us a loaner computer on one occasion, and provided us with an awesome, permanent solution in a short period of time. If you're lucky enough to hear about R&D Computer Networking, don't blow it by going somewhere else. Thanks, Doug! All Valley Plumbing
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October 2013 by Chris B.
Doug Moor is a genius! I was having some problems with my new Buffalo NAS drive I purchased from Frys electronics for my business. I'm no computer d*** d**** but I couldn't for the life of me figure out how to log in through an outside network and the Buffalo tech support was absolutely useless. I called up R&D and Doug quickly gave me a few pointers over the phone to try an troubleshoot the issue. When that didn't work, he made an appointment to drop by and check everything out. When he arrived, Doug checked the NAS network, my firewalls, router, cable modem and computer thoroughly. The problem was sourced at my Comcast provided cable modem and he told me that I would need to swap it out with a different model in order for this to work. In addition, the NAS system I purchased turned out to be a complete waste of money. A month later, I decided to give Doug a call back to set my business up with the right system. It wasn't exactly as cheap as the Department store units... But I know for sure that he hooked me up with a screaming deal and he even set it up for us and everything. I now have easy access from my phone app to any file within my drive... From anywhere! My designers have a simple folder on their desktop at home or where ever they are, which they can save files to and automatically sync up to the shop server. No more uploads and downloads, it works just like a regular folder. And we have a ton of storage space which has multiple redundant copies... So if one drive ever fails, I can simply remove that one drive.. Toss it... Stick in a new one and it automatically syncs with the other drives. No data is lost ever! And that is very important for my business. Since then, Doug has set me up with a hard drives and ram for all my computers and a back up power supply, which can automatically send a signal to my computer in the event of a power failure to go through the appropriate shut down sequence... Minimizing any damage to my equipment and giving me enough time to save all my open files before it shuts down. Very cool! Plus I have also had Doug set me up with an Ethernet switch that gives us much faster transferring between computers in our network as well as the main server. Needless to say, Doug is my go-to network and computer solution guy from now on and handles everything for me. He is always pleasant and helpful, plus he is trustworthy which is a must have asset for someone who works on you business computer network.
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May 2011 by Gregg n.
For me, when it comes to what separates one company from another, it's all about Customer Service, promptness, and problem resolution! Doug at R & D Computer Networking demonstrates all three and is the reason I rely on his services. Not only does Doug solve the problem, but takes the time to explain it......in non-tech language!!! If computer services are needed, I'm calling Doug!
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July 2010 by JR H.
Can't say enough good things about Doug. We needed a new work station in our office. He built it for us in 1 day and it is the best computer we have now. His prices are fair and he really cares about his clients. He did work for a friend of ours that lost power to his office and he hosts peoples websites. Doug went over with a generator in the middle of the night to keep them up and running. Hands down the best customer service you can get!
