Pacific Bay Auto, Inc. is a highly regarded used car dealer in the Bay Area, known for its honesty and competitive pricing. Customers report a seamless and hassle-free car buying experience. The staff, particularly Jason and Julian, are praised for their friendly and helpful approach, making the process comfortable without any pressure. Many buyers appreciate the attention to detail, as the team often addresses minor issues with vehicles post-sale, enhancing customer satisfaction. Reviews highlight that the dealership allows customers to browse and test drive at their leisure, fostering a relaxed atmosphere. With a strong commitment to service, Pacific Bay Auto, Inc. has become a trusted choice for individuals looking for both personal and business vehicles. Overall, customers express their happiness with their purchases and frequently recommend the dealership to others.
I had a great experience financing a car through here, Jason was so helpful. He really went out of his way to make the process of financing a car smooth and was very thorough. Thank you again for your help!
October 2025
Didn’t end up getting a car here, but I would have been happy to. Jason was as kind and helpful as can be, and trustworthy. He offered to pick me up from the train and even held onto a sweater I forgot in the car for many months. Recommendable dealership!!
October 2025
The man who helped me was reliable, fair, and honest. He sold me a good vehicle (volvo xc70)
