O'Reilly Auto Parts store #2728 in Fremont, California offers a wide range of auto parts, tools, and accessories, as well as convenient services like free battery testing, wiper blade & bulb installation, and Check Engine light testing. The store also resurfaces brake rotors and drums, and provides a Loaner Tool Program for customers. The reviews praise the store's helpful staff, with particular mention of Kevin and Diego, who provided excellent customer service. Customers appreciate the staff's patience in assisting with installations and answering questions, even for those not making a direct purchase. While the prices are described as competitive, some reviewers note they are higher than online retailers, by around 20-40%. The inventory and quality of parts are praised, though one reviewer had to make a return visit due to a forgotten order. Language barriers were also cited as an occasional issue for Spanish-speaking customers. Overall, the O'Reilly Auto Parts store #2728 is well-regarded for its wide selection, quality parts, and helpful staff, though pricing and language accessibility could be improved.
