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May 2024 by Marshawn
DO NOT !! AND I MEAN DO NOT GO HERE !! WORST experience I’ve ever had out of all the metros PCS I’ve been to! I went to get my new iPhone connected & I was rudely ignored by the two workers up front! I was not acknowledged until their conversation was over ! I made eye contact and stood over the counter waiting on someone to help but I ended up walking out instead! THIS PLACE SUCKS! NEVER AGAIN!
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April 2024 by Nicole Coppersmith
Went in to ask a question and Tony helped me. He had a fantastic smile and was very polite and was able to answer my questions. Very friendly!
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February 2024 by Cody Barkdull
I've had nothing but problems with this place. First time the guy doesn't ask if we want insurance or what we want to make as our account pin and didn't even give us our account pin that he made up himself. Then we go back to make an insurance claim and our service gets shut off 2 days later due to lack of payment which I just made my payment 2 days before but it says I still owe 25 which come to find out the same employee didn't wave the activation fee and had my service shut off while I was at work. Horrible store where the employees also sit around talking about high and drunk they got the night before.
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January 2024 by Adriana Lopez
I just visited this location today and was helped by a very kind person named Uno. I highly recommend his services. He explained things in a way that I understood. Uno was very professional, patient, informative, and kind.
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November 2023 by Joe King
Very ghetto and shady.every time they either extra charge say they don't have but have put extra on your bill and just straight ghetto and shady.to miss m and anybody else we can get a lawsuit.also one phone didn't match skus on boxTHEY SELL OLDER BROKEN PHONES AND PUT THEM IN A NEW BOX
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July 2023 by Eddie J
First time visiting this location and was totally impressed by the customer service. Upgraded my plan and even got a price break.
The location in my town (Sacramento) had horrible customer service and could not do anything for us without corporate intervention.
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July 2023 by Kimberly Jackson
That's what I like to pay my bill when I go see my friend I'll pay my bill there
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July 2023 by Josefa Lopez
Supposedly Saw wings 7 and they are 6 how strange
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May 2023 by Eddie Jorgensen
First time visiting this location and was totally impressed by the customer service. Upgraded my plan and even got a price break.The location in my town (Sacramento) had horrible customer service and could not do anything for us without corporate intervention.
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December 2022 by Abraham Lopez ortiz
Outstanding service from one of the managers at the store.
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August 2022 by Jerin Witter
This goes out to Alicia A she is the best most beautiful person Inside and out her customer skills are awso.e out of this world she helped me out so much in every way she deserves a raise and more godless you and maybe one day the world will be a safe place to live in if there's more people like her on this planet or place we call home God bless you and keep up the good work your awesome
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July 2022 by Anthony Macias
Metro has great service, phones and prices. My favorite mobile. Thanks for many years of service!!!
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July 2022 by Miss M
This is the worst location I have been to. The customer service is absolutely atrocious. They lied to me about my phone(went to a different Metro to find out) and two of the employees laughed in my face as I began crying believing they had ripped me off and thinking the first employee lied when it was the other woman.I asked them why they would laugh in my face this way and the "manager" came and told me not to speak to her that way while I was merely asking why they were treating me so badly.Later on I went back in with my phone number they tried to claim was gone while giggling as if me being disconnected from everything is a funny joke to them. They literally lied to my face for laughs as I was crying.Am currently suing them for all this including them charging me for things I didn't agree to as well as trying to increase my monthly payment though I have been a customer for over a decade.
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July 2022 by Guijarro Girls
They are nice
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July 2022 by Gemina Marin
?so helpful and very quick, very satisfied with customer!??
