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January 2024 by Clinton Williams
Had a urine test scheduled at 7:45am that they told me to arrive 15 min early for, but they made me wait until 8am only to let me know that the order needs to be renewed. I was uncomfortably holding in urine the entire time. Unorganized but polite
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January 2024 by Daisy Cabrera
Extremely rude front desk staff. So unfortunate. Recommend trying a different location if you can.
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January 2024 by Ninersempire A.
Horrible medical staff!! They assume you don't have an appointment when you come in and try to kick you out and this is the Indian lady omg she was awful I told the lady several times I have an appointment she finally knew she effed up!!! Then they tell you to come in 30 min before your appointment only to be sitting there 1 hour + after you original time so a 230pm told me to come at 2pm I wasn't seen till 4pm wtf kind of crap is that ? There was 7 people before me just sitting there!! Very rude staff & clueless especially the Indian lady
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January 2024 by Freya L.
This building is pretty confusing, and the equipment is very old. I have never used a bent tablet to check in a hospital until today. The accent of the front dest staff is really hard to understand. But the nurse is extremely skilled and experienced at blood work. The whole process is so quick and smooth. I believe this is the most important thing, above all the hardwares.
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November 2023 by Jenny Hu
The blood test was done quick and professional! (Walk in available for blood work only)
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July 2023 by Siddharth Yadav
I booked this appointment a week in advance. I get a call at 11:00 for a 3:30 appointment to say that they will only have one phlebotomist so it may be difficult for them to draw blood and If I can come earlier. I was already set up for the day so suggested I can come at 12:30. To which I got a prompt response that it is lunch time and they will not be able to accommodate and that I can come on Monday. So basically I should plan my life around when the lab decides that they are ready to provide the service. What is the point of booking an appointment. And if you want the customer to accommodate and move their schedule around, may be you can do that too, like may be go for lunch 1 by 1. Ended up cancelling my appointment with them.
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May 2023 by Peter A.
Went there today nice and clean and great service . I had an A1C blood test done fast and nearly painless. I wish they would set up a reminder text or email system to remind me of the time and date!
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March 2023 by ChinHobbyToys (ChinHobbyToys)
Same as the one in calaveras location Refused to draw labs from our 18 mo old daughter and the phlebotomist was rude and no manners.
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November 2022 by Pankaj Kumar
No walk-ins, they are now only accepting by appointment only.
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November 2022 by Federico Gil
The two front desk individuals are so rude. Really need to take classes on how to treat customers. I would never recommend this place to anyone. Unfortunately this is where I was sent by my employer.
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August 2022 by T L
No walk ins, appointment only. Nothing listed on their site. Appointments are booked out for a few weeks.A bunch of people in front of me were trying to do a drug test and they all got turned away.
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August 2022 by jas a
Although online says it takes walk ins this place does not take walks *ONLY FOR BLOOD WORK. No appointment until a month out. I called several times to confirm info and no answer.Do not recommend.
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August 2022 by Dianna W.
I did my labr test this morning at 7:30Am The place is organized and efficient. The phone application let me check in before I go inside the office . The Philippine labCorp staff is very helpful and professional. The India lady staff who drew my blood was sneezing in front of me inside the same room . Then she turned around and pull down the mask , wiped her nose on her labr coat sleeve . She put on new pair of disposable gloves then she touched the garbage can before she used the syringe to draw my blood . This is unacceptable and not using aseptic techniques! After my blood was drawn she gave me a piece of paper tape to try to keep the cotton in place and stop the bleeding . In the past the labr technician usually used flexible bandage to wrap my arm a few times to keep it tight and stable . As soon as I move my fore arm the bandage slipped off and bleeder . I returned to the office for the flexible bandage and then my bleeding stopped ( with the help with the Philippine lady ) . I comeTo this labr corp many time and this is the first time I met this young Indian staff . I think management should have a talk with her and need some re Trainning !
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June 2022 by Lisa
I needed bloodwork done quickly, so I just did a walk in. I got there before opening, and anther woman was doing the same thing as me. The head phlebotomist was there ahead of opening time, which was nice to see. I knew, just because this is going on everywhere that they may be short staffed. I didn't care, because I was reassured by Danielle that I would get seen to. She was so nice, and helped the other lady check in at the machine in the corner. It's very easy, and self explanatory. Drop your drivers license in to be scanned, then your insurance if you have it. I thought my physician sent in my lab order, but I was supposed to have downloaded it. I was so flustered, and Danielle helped me get it out of my patient portal and email it to Labcorp, because I couldn't get my act together. I kept handing her my phone. She was so very understanding, and kind, and did not bat an eyelash at me. Most people would have sighed in exasperation at how unprepared I was, but not Danielle, she just took it in stride. She is great at running that clinic. She took back at least 4 people while I fumbled around, was nice to everyone, kept up an understanding banter with all the people that came in, and all while helping me retrieve my lab orders. That's pretty talented! Please don't torture her like I did though. Ha! I'm usually pretty prepared. If you are impatient, think you are more special than everyone else, and don't know how clinics work, you may have unkind things to say about anywhere you go. All I know is, I got great service, the exam room was very clean, my blood draw was expertly and painlessly done, also by Danielle, because I asked her to, and I didn't cry, because I'm going through some stuff, and I wanted to cry. We laughed about it, and I said to her response to my declaring I might cry, to her, "don't cry", with a "there's no crying in phlebotomy"! I would highly recommend this lab for any kind of test you might need. You can make an appointment online, or show up and take your chances like I did, and get your work done. Thank you Danielle, for all your care. You really helped me today, and I appreciate you.
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May 2022 by Emma Chang
The lab tech that drew my blood was amazing! I didn't catch her name since the process took about 3 minutes, but my appreciation goes out to her. Her disposition was friendly and calming and she was extremely efficient at her job.The other lab tech was at the reception and she couldn't seem to find my appointment details, even when I showed her the confirmation email. I ended up using the kiosk to sign in. Not sure why she was so confused.I made an appointment online and it was easy to navigate.
