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“Had to upgrade two phones and get a watch. Bianca was awesome and made it really easy to make the switch to a new phone. I had to bring my three kids with me and they encouraged us to use the phones to keep them busy which worked great. Happy with my service”
“Mike and his team worked efficiently in our new commercial space for a financial institution. They helped pick up the slack after the GC fed the cables throughout our unit. Very thorough and made everything easy to understand for us not so tech savvy individuals. Just reached out to Mike again on an new request to add more ports. Great team and the CIO had nothing but praise for the job done under short notice.”
“I was somewhat apprehensive to go here for help based on the reviews, but in the end I happy that I decide to go here. I went to store when it wasn’t busy to avoid potential for long waits. Couple of the reps help me transfer 5 lines and 3 wearables from AT&T to T mobile. I had to go to the store because I couldn’t do it via website nor speaking with call center due to a system error message. The store reps were incredibly helpful. They resolve my issue and transferred all of my lines. The made extra effort to show me how to setup T mobile app, walked me through how to subscribe free streaming, and showed me how to file for promo rebate. They also pointed out few rebates that I wasn’t aware of which I would have missed out on otherwise. All of this took time because excellent customer service often takes time, but I do see how there could be potential for long wait times. My suggestion is to try going during non busy hours. Perhaps early weekend morning as I did.”
“Five stars for Bobi!! Bobi was extremely helpful, courteous, and saved the day. We were having issues with new account set up after the fact and were hitting snags every time we tried to correct the set up. Anyway, Bobi was super helpful and exceeded my expectations and we walked away extremely please. Bobi is the shiznat! :)”
“I had an excellent experience with Gabriel at Xfinity! He is extremely knowledgeable, efficient, and provided exceptional customer service. Gabriel not only helped me set up my new internet, but he also informed me about the latest promotions. He patiently walked me through the router installation step by step and went above and beyond by following up with me afterward to make sure everything with my new account was running smoothly. He was also very friendly and approachable, which made the whole process easy and stress-free. I truly appreciate his help and highly recommend Gabriel for anyone needing assistance!”
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“The owner is very nice. She helped with my order and I got the tv box same day. The tv box works perfectly. The owner is very professional, highly recommend the store.”