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February 2024 by Ailar Farahmandfar
I would put zero star but the system didn’t let me. One of the worst delivery company. Early morning I called to confirm my order and needed estimate delivery time, someone hang the phon on me with Indian accent . She said will call u back and never called me back. I called second time was 10 am another Indian said I wil check with driver and call u back about 2 hours . She didn’t call me back and I called again after 2:30 hours around 12:30 , they didn’t even know I called 2 times. Again they told me they will call me back and make sure order will deli before 2 pm. They didn’t call me back. I called again and told them u didn’t deliver and my mom left work please deliver to house address. She said ok I change the address they will deliver to new address till end of the business hours 5 pm . I checked the track number online said delivered but my mom didn’t receive anything. Called it to the store again Indian accent girl answered and I said I wanna talk to manager she said he is busy . And then I talked to someone else he said we don’t even have new address in system . After 8 hours shift and this much calling they told me no address. Then he called me back to Check with driver he said I apologize. Apologize for which one !!!!!
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February 2024 by David Chong
Customer service was excellent and Vinit was very friendly and extremely helpful. They offer a good variety of fruit baskets to choose from for any occasions. Highly reccommend this place.
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December 2023 by Akanksha Singh
I generally don't write reviews but came to write one for Edible Arrangements in Fremont because of how incredible they are.This store is a wonderful gem that promises a fruity experience like no other. From the moment you step through the door, the delightful aroma of fruits fills the air and sets the stage for an exciting culinary adventure.The exquisite variety of fruit baskets available at Edible Arrangements are a testament to the skill and dedication of the talented people behind the scenes.What truly sets Edible Arrangements, Fremont apart, however, is the impeccable customer service. Vinita, the store owner here, went above and beyond to ensure that I feel welcomed and valued. She possessed great knowledgeable about the menu and provided recommendations based on my preferences. The overall customer service was both warm and inviting.The store is easily accessible and there is plenty of parking spaces around. If you are craving fruits, or planning to gift your loved ones, or have a sweet tooth, do visit Edible Arrangements in Fremont. You are not going to regret it.
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October 2023 by Dino Ricci
Great fast service. Definitely would recommend this location in Fremont
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July 2023 by Chiffon D.
Stellar Customer Service!!!I had the best visit (Thursday afternoon). I had to grab a gift that I knew that would be the sweetest surprise. And pop! The idea came to me to check out our local Edible Arrangements for some goodies.I was able to place an order for chocolate dipped strawberries. The owner was so kind and thoughtful. She made sure I had everything to complete my order and prepare my gift. The strawberries were perfection (I was provided a small sample). Thank you again for a great experience.The Birthday boy was thrilled!! He loved the gift idea=)PS: For those are new to the area, please note: This location is clean, customer service is key and they have a fabulous selection of goodies for your next party, gift or celebration! I'll be back soon!!
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July 2023 by Jason M.
Walked in on 4th July 2023 for my wife and I 14th year anniversary. The owner Vanita provided us with extreme wonderful customer service ! I highly recommend this place.
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June 2023 by Lisa N.
I want to thank the owner and Manger for this location they really went out of their way to make my hubby a gift for Father's Day I ordered at 3:45 and they close at 4pm but stayed over time to help me out. They went out of their way for me. Thank you
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June 2023 by Ashley M.
Ordered an edible arrangement for Father's Day and was even able to add some additional stuff last minute. Vinita was a sweetheart and took care of everything so kindly. Definitely will be ordering here since my family love fruit arrangements!
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June 2023 by Azfer A.
The new owner here is a very helpful lady. I stopped by to pick dipped fruits boxes and she made the best use of my rewards. Fruit is fresh and the order was prepared within minutes. I'll be happy to go again
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May 2023 by Donna M.
This business and the manager, Elias, deserves 100 stars. I cannot express how grateful I am for Elias' kindness and generosity. Long story short, this business did everything perfectly with my order and the delivery. It was just an unfortunate situation on the recipient's end. After I explained what happened and for whom the arrangement was for, Elias offered a replacement at no charge!!No questions asked. He just said he understood. This is a wonderful person. Please support this business. You will not regret it. Thank you, Elias!
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May 2023 by Kaavya Chandrasekhar
Delicious cupcakes and wonderful staff. Gave me a free box of chocolates for my birthday.
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April 2023 by Diana Walker
This Fremont Edible Arrangement store location truly cares about its customers! I called the store a little after 9 am to place an order bc the online ordering was malfunctioning. The order was for my son’s birthday, who has been living away from home and had no one to celebrate his birthday with him. He has school today so the order had to be delivered by 12:30 pm otherwise he would miss the delivery for today. When I called the lady who answered was so sweet and the manager made accommodations to give my order priority. The order was delivered a little after 11 am and my son was so happy he sent me this picture. Not only did the deliver before time but they order was so beautiful. This little act of kindness meant the world to me, as a mom, because I couldn’t be there. Thank you so much for caring, and for the exceptional customer service!!!
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April 2023 by Safia Ahmed
The service was lovely! The lady that helped me out was so sweet and respectful I think her name is Vinita if I’m not mistaken. I ordered the chocolate dipped strawberry box which was a popular choice I highly recommend buying it for a gift or any celebratory occasion!
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April 2023 by Bhavya Shree
5 Star for customer service. My husband had to place the last min order for his Manager's birthday. Called the stores at 5 pm and requested an order for early morning pickup. Vinita was able to accommodate the last min order and delivered a beautiful fruit basket and flowers the next day. Highly recommend !!
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March 2023 by Aiham Amari
Excellent service and Vivita was extremely helpful. Their mixed fruit cones are delicious!
