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September 2023
Worst experience. My package is on hold and on the portal says its in Fremont facility for 2 days. The estimated date says the next day always. Terrible experience! You guys should be ashamed of providing sub-standard service. I would never opt for DHL. Send on Fedex and avoid any worry.
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April 2023
We come visit to pickup the package that supposed to be delivered yesterday. The gentleman (sry we forgot to ask for his name) in front desk was very friendly and helped us found our package quickly! Really appreciate his help!!
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March 2023
Please aware this is a service point/warehouse, don’t always expect expedited counter service like a grocery store. Staffs here are extremely helpful and patient. Would keep working with DHL.