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September 2023 by Google user
The pharmacy is useless. The automated system just puts the caller in a loop. There is no way to get a human being. My son needed his post op meds. I couldn't get a human being to tell me if they were ready.Take your prescriptions anywhere but here.
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September 2023 by Heather Merrell
The pharmacy is useless. The automated system just puts the caller in a loop. There is no way to get a human being. My son needed his post op meds. I couldn't get a human being to tell me if they were ready.Take your prescriptions anywhere but here.
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July 2023 by Liang M.
I spent 4 hours driving to 5 CVS stores trying to find my medication because their stupid system didn't show which store had it and they didn't pick up calls, not after I waited for 30 minutes for each store.
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April 2023 by Dian Jiang
Really slow at fulfilling your prescriptions, lotsa people waiting and it took them an hour to find out the med is out of stock…
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April 2023 by Kelly Drake
Pricy but great selection.
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March 2023 by L C.
The CVS manager of this store, Mr. Adam, is absolutely wonderful! He takes great care of his customers and wants to make sure you are totally satisfied with your purchase. He'll bend over backwards to help you. If you have any problems, ask Mr. Adam. He'll resolve it for you. He's also very friendly and personable too!
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December 2022 by Charles F.
If you enjoy waiting in long lines while a single pharmacy employee takes forever with each customer, you'll love this CVS pharmacy on Mission Blvd. They are good at apologizing, but this slow service is the norm. Today we were told our prescription would be ready in 20 minutes, but after 30 minutes we were told the pharmacist went to lunch. While you wait, you can shop for the very overpriced items in the store. I'm moving all my prescriptions to another pharmacy and I'll purchase non-pharmacy items at Walmart.
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January 2022 by Patrick F.
This place was so much nicer looking and people were nicer when this was Longs Drugs. Just attempted to return an item I bought yesterday and lose the receipt and they won't even do a return when they literally have the receipts stored in their system to look up. Shady stuff!!
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February 2021 by Kumar Ramachandran
We have always had a very good experience at CVS Pharmacy on Mission Blvd in Fremont. Very professional staff and knowledgeable pharmacists.
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December 2020 by Nina C.
Came here for a flu shot. The lady was super fast and professional. She finished giving the shot within 2 seconds and didn't hurt at all! Will come back for flu shots in the future.
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November 2020 by Audrey L.
This is the best CVS Pharmacy in the city of Fremont. I grew up Fremont, and I've been to almost every location (Fremont Hub, Driscoll Rd, Warm Springs, Thorton, etc.). I am happy to report that 30 years later (yes, I am that old), this CVS is still providing excellent customer service. I give it 5 stars for various reasons: first, the store manager always greets me when I walk in. Second, I had to get a shot here recently (the Tdap vaccine, as I am a new aunt!). The pharmacist and the pharmacy technician were both great! They were so helpful and patient with my questions, and best of all, my insurance covered it. Free for me. Love that! Also, this CVS is large, parking is very accessible and easy in this large parking lot. Third, recently I couldn't find an item, and the clerks kindly helped me. Folks, if you need to go to a CVS and you're in Fremont, I recommend this one.
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October 2020 by Bobby B.
I grew up in the Warm Springs area of Fremont Sadly I've watched this store go down hill for years. This used to be the top pharmacy in the area. But now they offer some of the worst customer service in the area. I waited in their pharmacy line at 4:55pm on a Sunday. When it came to my turn I was told that I could not pick up my medications since it was now after 5pm. This place is managed like a joke. I decided to switch my medications to a different pharmacy. I highly recommend the Safeway pharmacy across the street. Maybe this pharmacy will rebound after new Management is put in place.
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July 2020 by Charmaine Sullivan
They always have my prescriptions Ready, I never have a problem them
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May 2020 by winston nguyen
Laziest workers and they don't seem to know what they're doing? Wasted half an hour just to find out baby's ointment cream is not ready, yet they called and said it's all ready. Also, there's barely any customer. How hard could it be to grab a dam tube of ointment cream??? Management need to get better workers. TERRIBLE!!!
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December 2019 by Emily L.
I'm not sure if this CVS is located in a seedy area but oddly enough there were some low value things that were under lock and key in a case within the aisles. To get help they conveniently put a button that says to press for customer assistance. I thought a light would go off somewhere or someone would be paged behind the pharmacy but nope. When you do, a really loud announcement comes on the loudspeaker informing everyone that you a customer needs help in "your section here" aisle which can cause it to be pretty embarrassing depending on what you're buying. It was pretty hilarious in all honesty but I don't think everyone would have found it that funny. Seemed like a really odd system. I've been to other CVS locations that don't have this "feature" and will probably go to one of those next time.